0990 Quality Master Builder

Lear Corporation•Auburn Hills, MI

About The Position

The Quality Master Builder is responsible for training and supporting production Team Members in Quality. The role helps ensure employees are trained and supported in their work-cell functions, maintains training records, promotes engagement and safety, and works with the Team Leader to address issues and support customer delivery. The position drives quality practices, including 5S, first-time quality, resolution of quality issues, and completion of Poke Yoke audits. It also supports safe and consistent production processes, continuous improvement, KPI measurement, communication, work assignments, and line efficiency.

Requirements

High school diploma or GED.
Ability to lift, carry, and move up to 50 pounds, with or without reasonable accommodation.
Good attendance record and positive work ethic.
Strong written and verbal communication skills, including communication with frequent customer visitors and Lear program team members on site.
Ability to work effectively with others in a team environment.
Ability to perform jobs according to written operator and inspection instructions.
Ability to use automated machines, tools, and fastening equipment.
Ability to work overtime hours and weekends as needed to support production requirements.
Ability to communicate clearly, respectfully, and motivationally.
Ability to anticipate potential concerns, make decisions, and proactively resolve or mitigate issues.
Knowledge of material, production, and quality processes.
Knowledge of assembly machines and tools.
Ability to read, listen to, and clearly communicate written and verbal information or ideas.
Ability to correct unwanted behavior by fostering teamwork, respect, and accountability.
Ability to understand the impact of actions on the organization and its stakeholders.
Skill in training individuals on job functions and developing desired behaviors.
Physical ability to stand for long periods and operate pneumatic tools.
Ability to perform physical activities requiring substantial use of arms and legs and movement of the whole body.
Ability to make fast, simple, repetitive movements with fingers, hands, and wrists.

Nice To Haves

Previous manufacturing experience, including knowledge of production, quality, and material flow processes.
Knowledge of assembly equipment, machines, and tools.
Experience training or mentoring employees in a manufacturing environment.
Proficiency in Microsoft Outlook.

Responsibilities

Train, develop, and support production Team Members on their job functions.
Maintain Team Member training through training logs, records, and matrices.
Promote, encourage, and communicate employee engagement initiatives.
Engage and train Team Members within the work cell.
Confer with the Team Leader to resolve worker problems and complaints.
Promote safety, highlight risks and concerns with EHS, and participate in safety Kaizen events.
Adhere to company policies and respond promptly to radio calls.
Support the Team Leader with issues involving EOL testers.
Follow escalation protocols when team issues cannot be resolved.
Work with the Team Leader to support customer delivery through proper sharing of resources.
Drive 5S in the area and hold others accountable to World Class Housekeeping standards.
Ensure work is performed correctly the first time to deliver quality to the customer.
Resolve quality issues and review quality alerts and metrics with the team.
Ensure Poke Yoke audits are completed and audit seats according to company standards.
Document Poke Yoke and Market Place issues electronically and communicate them to appropriate personnel by email.
Ensure safety, quality, production, and work standards are followed.
Drive, contribute to, and support continuous improvement suggestions and projects.
Adhere to and measure applicable KPIs.
Support the Team Leader with communication meetings and exercises so goals and relevant information are understood.
Assess on- and off-line issues and resolve them in a timely and effective manner.
Inspect equipment, tools, structures, and materials to identify repair needs, problems, or defects.
Perform tasks using LPS and Excel for end-of-line defects.
Rotate through all tasks required in the team cells.
Support the Team Leader with work assignments and rotations in accordance with rules and regulations.
Work with the team to meet line efficiency targets and achieve customer delivery.