Quality Manager

Champion Foods LLC•Gaffney, SC

6d•Onsite

About The Position

Champion Foods, a pizza trailblazer, is expanding, and we're looking for dynamic talents to enhance our innovative and quality-driven team. We produce products cherished by families nationwide and pride ourselves on our entrepreneurial spirit, commitment to quality, and a warm workplace culture that feels like family. If you're passionate, eager to grow, and want to work for a company that values each voice and champions personal development, your next career adventure starts here. Join us, and let's craft great things together, one delicious slice at a time.

Requirements

Bachelor’s degree in food science, Biology, Chemistry or related discipline.
Minimum of five (5) years quality assurance experience in the food industry and a total of seven (7) years total quality assurance experience.
Knowledge of the food industry manufacturing practices and familiar governmental regulations. (Exclusively for Domestic: including OSHA lab standards and Good Manufacturing Practices as defined by the FDA.)
Ability to communicate effectively with franchisees, vendors and other departments, often communicating complex technical data to a variety of audiences.
Evidence of the ability to establish, document, update and track quality metrics, preferable through standardized and accepted process control procedures.
Experience in a previous position requiring accuracy, attention to detail and documentation of issues, resolutions and policy changes.
Excellent problem-solving and decision-making skills.
Good interpersonal skills and ability to resolve conflicting points of view.
Demonstrated ability to manage multiple, complex projects and initiatives simultaneously with a results-oriented approach.
Computer proficiency (Microsoft Office, database, Internet and documentation software required.
Sensory abilities for product evaluation.
Ability to travel up to 30% of the time and to adhere to the company corporate travel policy.

Nice To Haves

HACCP certification and foodservice sanitation certification.
Experience with lab analysis and testing on products used in the pizza business.

Responsibilities

Lead and manage the quality assurance programs, policies and initiatives for company products.
Develop inspection, testing and quality control procedures.
Design quality training programs.
Investigate customer complaint issues.
Facilitate quality audits.
Lead the quality assurance staff, including training food technologists in lab procedures and auditing techniques.
Create and implement updated policies, procedures and programs that ensure product safety and quality, including updating product specifications and issue changes.
Identify and resolve supplier food safety and quality issues.
Provide technical support and act as a liaison with the quality control function to develop and ensure controls are developed, executed and maintained.
Manage critical food lines and implement new laboratory procedures and instrumentation.
Assist the International department with manufacturing and problem resolution.
Communicate with staff, other departments and suppliers regarding product specifications and program changes.
Direct involvement in corporate product recalls and retrievals if required and maintain appropriate documentation.
Administer mock recalls to distribution centers.
Coordinate samples from distribution centers, sanitation audits and lab testing.
Lead quality assurance staff, including coaching, development and required training.
Assist leadership in policy creation for vendors, vendor evaluation and audits.
Maintain approved manufacturer list for regional vendors.
Perform other duties as requested by Supervisor.
May be responsible for management of others, including hiring and performance management.