Quality Manager

Yaskawa Motoman Robotics Career•Miamisburg, OH

11d

About The Position

The Quality Manager coordinates the Quality Assurance department and Methods Engineering activities to provide Yaskawa Motoman with high-quality products delivered on time and at competitive prices. The role is responsible for corporate Quality Assurance and Methods Engineering programs, including maintaining the corporate Quality Management System and directing continuous improvement, supplier quality, and employee development activities. The manager provides strategic and tactical direction for Quality Assurance, Methods Engineering, iNET operations, and corporate quality processes. This includes directing Methods Engineering plans and manufacturing control documents; coordinating quality requirements with YEC, Japan, and internal teams; and managing departmental personnel, equipment, floor space, and budgets. The role also leads supplier performance initiatives and works across functions to achieve quality, delivery, productivity, and customer satisfaction objectives. The position carries supervisory responsibilities, including hiring, training, assigning and directing work, evaluating performance, and addressing employee concerns. A bachelor's degree and eight years of related experience and/or training, or an equivalent combination, are required. At least four years of managerial experience in a comparable quality assurance and/or purchasing department is required. An engineering degree or technical experience is preferred.

Requirements

Bachelor's degree and eight years of related experience and/or training, or an equivalent combination of education and experience.
At least four years of managerial experience in a comparable quality assurance and/or purchasing department.
Ability to read, analyze, and interpret scientific and technical journals, financial reports, and legal documents.
Ability to respond to inquiries or complaints from customers, regulatory agencies, and members of the business community.
Ability to write speeches and articles for publication and effectively present information to top management and public groups.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret technical instructions in mathematical or diagram form and work with abstract and concrete variables.
Excellent interpersonal, coaching, leadership, teamwork, planning, organizational, and time-management skills.
Ability to introduce new technologies and processes effectively.
Ability to prioritize and resolve multiple issues simultaneously; detail orientation and negotiation skills.
Excellent computer skills and ability to apply system enhancements to Quality and Purchasing objectives.
Knowledge of engineering design and manufacturing techniques.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Nice To Haves

Engineering degree or technical experience.
Certification as a Quality Manager (CQM), Quality Auditor (CQA), Quality Engineer (CQE), or Six Sigma Black Belt (CSSBB) is highly desirable. Certification may be waived if the candidate can demonstrate an excellent understanding of Quality Assurance and Lean/Kaizen knowledge, techniques, and skills.

Responsibilities

Maintain safety and housekeeping standards for Quality and Methods Engineering personnel.
Lead and maintain the corporate Quality Management System, including ISO registration activities, management reviews, internal audits, and required responses.
Serve as Management Representative and Lead Auditor for registered company locations.
Author, maintain, and improve the corporate Quality Policy Manual and departmental quality policies and procedures.
Coordinate quality assurance requirements with YEC, Japan, and departmental activities supporting the Quality System.
Provide strategic and tactical direction for Quality Assurance, Methods Engineering, iNET operations, and corporate quality processes.
Direct Methods Engineering planning, implementation, monitoring, reporting, labor standards, assembly build times, and manufacturing control documents.
Develop and improve quality assurance approaches that increase efficiency and productivity across Strategic Business Units.
Plan, schedule, and direct departmental personnel, capital equipment, and floor-space resources within established guidelines.
Lead the corporate continuous improvement program using data analysis, structured problem-solving, Lean/Kaizen methodologies, employee development, and change management.
Direct supplier quality performance by setting supplier strategies, selection criteria, performance measures, and improvement plans.
Partner with suppliers to improve component quality, delivery, and cost competitiveness.
Coordinate with Sales, Order Entry, Customer Service, Manufacturing, suppliers, Engineering, and Logistics to achieve quality, delivery, productivity, and customer satisfaction goals.
Provide closed-loop feedback to internal and external stakeholders to improve the quality and cost-effectiveness of sales orders, purchase requisitions, shipping records, and related documentation.
Recruit, interview, hire, onboard, assign, coach, evaluate, and develop personnel; establish objectives, conduct progress reviews, and apply progressive discipline as needed.
Oversee employee training and professional development, including training programs, qualification standards, and instructional content.
Promote teamwork, employee satisfaction, a positive working environment, and departmental quality ownership.
Prepare annual capital and operating budgets for executive approval and manage resources within approved budgets.
Review technical publications and participate in training to remain current with industry developments.
Carry out supervisory duties in accordance with organizational policies and applicable laws, including planning and directing work, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.