Quality Manager

Element U.S. Space & Defense•Santa Clarita, CA

5d•$113,000 - $133,000•Onsite

About The Position

The Quality Manager effectively manages the day-to-day implementation of Safety and Quality Management programs and embeds a culture of safety, quality assurance, and continuous improvement throughout lab operations. The role leads the facility’s quality objectives and programs, oversees daily quality operations, maintains the quality management system, and supports compliance with applicable standards, regulations, company objectives, and customer requirements. It also manages publications and calibration teams, site accreditations, audits, regulatory visits, quality reporting, and corrective actions. The position also supports day-to-day environmental health, safety, and risk management programs. Responsibilities include auditing and regulatory recordkeeping, permit renewals, OSHA and EPA compliance, incident investigation, hazardous materials and waste oversight, employee safety case management, and coordination with internal teams and vendors. This is an onsite role in a laboratory, and occasional travel may be required.

Requirements

At least 5 years of experience with ISO-related quality management systems, accreditation, certification, and maintenance.
Experience participating in quality investigations, conducting true cause analysis, developing corrective action plans, and ensuring the effectiveness of actions taken.
Experience participating in a multifunctional team.
Ability to work onsite in a laboratory; occasional travel may be required.
High-energy, self-starting approach and ability to work effectively with all levels of the organization and with state and federal agencies.
Dependability, efficiency, attention to detail, initiative, and ability to make decisions autonomously.
Ability to adjust to changing priorities, multitask, and thrive in a fast-paced, dynamic work environment.
Good understanding of Microsoft Office software, including Word, Excel, and PowerPoint.
Proficiency in quality management software and tools (eQMS).
Proficiency in data analysis and statistical reporting.
Excellent communication and organizational skills.
Strong analytical and problem-solving skills.
Ability to enforce high-quality standards.
Excellent supervisory and leadership skills.
Ability to train new employees.

Nice To Haves

Experience managing a team of quality and/or safety professionals.
Experience in an environmental regulatory-related field.
Bachelor’s degree in a technical field or equivalent.
Experience in the aerospace and/or defense industry.

Responsibilities

Lead and contribute to the development and execution of the facility’s quality objectives and programs.
Develop and implement workplace policies and procedures in accordance with ISO standards, and keep them up to date.
Lead and manage publications and calibration teams by setting expectations, providing coaching and feedback, and fostering a high-performance culture.
Oversee daily facility quality operations and identify opportunities for improvement.
Promote accountability and ownership of the quality management system, improving on-time delivery and eliminating re-work.
Manage site accreditations, including ISO/IEC 17025, and other regulatory requirements, including deficiency responses and closeouts.
Establish and implement quality programs to reduce the cost of poor quality and improve compliance with regulations, standards, company objectives, and customer requirements.
Manage assessments and visits from customers and regulatory bodies.
Prepare monthly and annual quality reports, including KPIs such as First Time Right, customer feedback and complaints, and corrective actions; present findings to management, including at the annual management review.
Conduct internal audits of QMS implementation and standards, and technical audits in partnership with engineering team members.
Stay informed about developments concerning ISO standards.
Support day-to-day management of environmental health, safety, and risk management programs.
Perform auditing and regulatory recordkeeping and reporting, permit renewals, OSHA, EPA, and fire code compliance, and investigations of injuries, events, and safety violations.
Stay informed about OSHA-related regulatory developments that affect operational EHS considerations.
Prepare, maintain, and monitor environmental health and safety records, manifests, and reports as required by law.
Investigate near misses, accidents, and injuries and prepare incident reports; communicate with affected employees, managers, HR, and the Director of Safety.
Participate actively in injury and illness case management.
Audit hazardous materials management programs, inspect hazardous waste collection areas weekly, and coordinate hazardous waste pickups as needed.
Coordinate vendors and establish protocols and guidelines to address environmental health or safety issues affecting students, faculty, and staff.
Identify environmental health and safety hazards and working conditions, and take appropriate action.
Build relationships with departments across the site to strengthen the safety culture.
Serve as the primary site contact and safety resource.
Coordinate and facilitate Safety Committee meetings to review injury and safety reports.