0534 - Quality Manager

Crafted Staff • York, PA

11d • Onsite

About The Position

The Quality Manager leads all quality-related functions for a precision manufacturing organization in York, Pennsylvania. This senior leadership position reports directly to the President & CEO and serves on the executive leadership team, contributing to company strategy, organizational objectives, and continuous improvement initiatives.

The role is responsible for developing, implementing, maintaining, and improving the Quality Management System (QMS), ensuring compliance with ISO 9001:2015, and leading a team of approximately 12–15 Quality Engineers, Technicians, Inspectors, and Coordinate Measuring Machine (CMM) Operators. The Quality Manager also serves as a primary liaison with customers and suppliers to address quality concerns, maintain product conformity, and support manufacturing performance.

The position is onsite in York, Pennsylvania, with a regular Monday–Friday schedule from 7:00 AM to 4:00 PM. It involves work in a precision manufacturing environment, including machining operations, quality inspection, and production support; customer and supplier site visits; occasional meetings outside normal working hours; and compliance with workplace safety requirements and required personal protective equipment.

Requirements

• Bachelor’s degree in Engineering or a related field, or equivalent experience.
• Minimum of 5 years of quality management experience in a manufacturing environment governed by a Quality Management System.
• In-depth knowledge of ISO 9001:2015, CAPA, metrology, SPC, Geometric Dimensioning and Tolerancing (GD&T), Six Sigma, and related quality management tools.
• Demonstrated leadership experience managing teams and improving organizational processes.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent verbal and written communication skills.
• Ability to read and interpret engineering blueprints and GD&T requirements.
• Familiarity with machining processes and tooling methods.
• Advanced computer skills, including Microsoft Office, CAD, database applications, and scheduling software.
• Demonstrated experience with Lean Manufacturing and World-Class Manufacturing principles.
• Strong organizational skills, attention to detail, and ability to manage multiple competing priorities.
• Ability to speak and understand English for workplace safety purposes.
• Ability to work onsite in York, Pennsylvania.
• Ability to travel to customer and supplier facilities as required.

Responsibilities

• Serve on the executive leadership team and contribute to company strategy, objectives, and organizational goals.
• Lead, maintain, and continuously improve the ISO 9001:2015 Quality Management System.
• Manage internal quality audits and support external audit activities.
• Directly supervise and lead Quality Engineers, Technicians, Inspectors, and CMM Operators.
• Work with customers and suppliers to investigate and resolve quality concerns.
• Oversee quality reporting, corrective and preventive action (CAPA) processes, and root cause analysis.
• Analyze quality performance data and implement improvements to products, processes, and quality systems.
• Lead quality improvement initiatives using Six Sigma, Statistical Process Control (SPC), Lean Manufacturing, and other established quality methods.
• Coordinate and manage Production Part Approval Process (PPAP) submissions to ensure timely completion and product conformity.
• Support preparation of bids and proposals for new and existing business opportunities.
• Provide quality support during new product introductions and production job launches.
• Conduct customer and supplier site visits for development activities, audits, and project requirements.
• Ensure internal operations and suppliers comply with applicable quality standards and procedures.
• Evaluate existing quality systems and recommend improvements, new technologies, and process changes.
• Analyze operating costs and develop improvement plans supporting quality and financial objectives.
• Support manufacturing teams in resolving technical problems and quality-related production issues.
• Review and disposition nonconforming materials in coordination with customers and suppliers.
• Develop and maintain Standard Work Instructions and other quality assurance documentation.
• Collaborate with cross-functional teams to maintain a safe working environment.
• Perform other assigned responsibilities and special projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior