Quality Manager

Seaman • Wooster, OH

18d

About The Position

Seaman Corporation is seeking a Quality Manager to join its Wooster Operations team. The Quality Manager provides strategic leadership for quality by protecting the customer, ensuring products and processes consistently meet requirements, and partnering across the organization to reduce variability, strengthen accountability, and drive continuous improvement. The role reports to the VP of Operations and Supply Chain in Wooster and manages the Wooster and Bristol Quality Teams. Travel requirements are 25%.

Requirements

• Bachelor of Science or Bachelor of Arts technical degree.
• At least 5 years of Quality Assurance experience in a manufacturing environment.
• Demonstrated alignment with company values and competencies, including safety, customer focus, integrity, collaboration, teamwork, entrepreneurism, continuous improvement, and results.

Nice To Haves

• Experience with ISO.
• Preferred QMS experience.

Responsibilities

• Lead the ongoing effectiveness and continuous improvement of the Quality Management System, with clear ownership, disciplined execution, and alignment to business and customer priorities.
• Establish and sustain corrective action, root cause analysis, and preventive systems that address systemic issues and minimize recurrence.
• Develop and maintain quality performance metrics and reporting systems to identify emerging risks, prioritize improvement opportunities, and support fact-based decisions.
• Partner with Operations, Engineering, and other stakeholders to maintain effective inspection plans, testing methodologies, and process controls.
• Lead timely, fact-based customer complaint investigations, including containment, transparent communication, and sustainable resolution.
• Drive measurable reductions in scrap, defects, rework, and customer complaints through data-driven prioritization and cross-functional action.
• Ensure compliance with customer specifications, industry standards, regulatory requirements, and internal quality expectations.
• Promote a problem-solving culture through standard work, process discipline, risk identification, mistake-proofing, and continuous improvement.
• Manage supplier quality performance with Supply Chain, including escalation, supplier corrective action requests (SCARs), and verification of corrective actions.
• Lead internal and external audit readiness and ensure findings are addressed promptly and corrective actions are sustained.
• Represent the voice of the customer across the organization while balancing customer requirements, operational realities, risk, and long-term business performance.
• Provide leadership and direction for the Quality team, including talent development, performance management, succession planning, and organizational capability building.
• Manage the Wooster and Bristol Quality Teams.

Benefits

• Company performance bonus in addition to base salary.
• Professional development opportunities, including tuition reimbursement, course training, and networking.
• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off (PTO).
• Volunteer time off (VTO).
• Paid holidays.
• Department outings, holiday parties, and an annual company-wide dinner.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager