Quality Manager

MEC•Thomson, GA

About The Position

The Quality Manager maintains organizational quality standards and ensures compliance with industry regulations and customer requirements. The role analyzes quality data, conducts audits, investigates quality issues, and works across departments and with suppliers to improve product quality, reduce defects, and maintain accurate quality records. The Quality Manager also prepares reports and documentation for internal stakeholders and external regulatory bodies, supports external audits, and performs other duties as assigned.

Requirements

  • Strong knowledge of quality management systems, such as ISO 9001 and Six Sigma.
  • Excellent problem-solving and analytical skills.
  • Ability to collaborate effectively across multiple departments and with external partners.
  • Strong written and verbal communication skills, especially for technical documentation.
  • Knowledge of regulatory and industry standards within the relevant field.
  • Proficiency in quality-related software and data analysis tools.

Responsibilities

  • Maintain the organization's quality standards and ensure compliance with industry regulations and customer requirements.
  • Identify opportunities for process improvements and collaborate with teams across departments to implement changes that enhance product quality and reduce defects.
  • Review and analyze production metrics, testing results, customer feedback, and other quality data to identify trends and areas for improvement.
  • Conduct internal audits to ensure quality processes align with regulatory standards and company policies.
  • Support external audits and prepare necessary documentation.
  • Investigate quality issues and non-conformances, conduct root cause analysis, and work with relevant teams to implement corrective and preventative actions.
  • Prepare reports, documentation, and quality metrics for internal stakeholders and external regulatory bodies.
  • Ensure quality records are properly maintained.
  • Ensure incoming materials meet company quality standards and resolve quality-related issues with suppliers.
  • Perform other duties as assigned.
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