Quality Manager

Bodycote North America•Santa Fe Springs, CA

33d•$115,000 - $130,000•Onsite

About The Position

Bodycote is the world's largest provider of thermal processing services, employing thousands of highly skilled staff globally. This Quality Manager position, based in Santa Fe Springs, CA, is deemed safety-sensitive due to the nature of the business and the heavy industrial market. The Quality Manager will perform essential job functions related to heat treatment under the direction of the General Manager to meet customer specifications, including assisting other employees as needed.

Requirements

This position must satisfy ITAR compliance requirements, therefore candidates must be U.S. Citizens or Permanent Resident Card Holders.
Metallurgy or Materials Science degree, or equivalent aerospace heat treat quality experience.
Requires experience and practical knowledge of commercial heat treatment of automotive alloys including steel, aluminum, titanium, nickel, brass, copper, etc.
Minimum of 3 years department management and 2 years direct supervisory experience.
Must demonstrate the ability to read, write and communicate the English language to interface with management and all levels, both in-house and at customer’s place of business.
Must be capable of making written recommendations for improving Quality Assurance Systems and Procedures.
Must be thoroughly familiar with commercial (AMS, ASTM), automotive specifications, ISO, AS, QS and TS quality systems.
Must have NADCAP special process experience (heat treat preferred).
Must possess thorough understanding and working knowledge of PPAP processes.
Must be able to read and interpret blueprints, specifications and purchase orders.
Must be detail oriented and able to meet deadlines.
Knowledge and hands on experience of computer applications including Microsoft Office and databases is required.
Must be able to work in a standing position for extended periods of time in an industrial environment.
Ability to bend, pull, stoop and reach to perform functions.
Ability to lift up to 35 lbs.
Must have the cognitive and mental capacity to perform essential job functions.
Must be able to communicate effectively orally and in writing.
Visual acuity to read documents, computer screens, files, etc.
Ability to hear in person and via phone.

Nice To Haves

AS9100 internal auditor certification preferred.
Be willing to obtain Six Sigma Green Belt.
Have experience or be willing to learn lean and sustainability principles.

Responsibilities

Implement and maintain a documented quality program that meets customer requirements and corporate standards.
Direct and supervise the work of the quality department employees.
Provide procedures, as required, to support quality department objectives.
Provide training to individuals whose work affects quality issues in the requirements of the BMS.
Review customer proposals, requests for quotations and/or purchase orders, including changes, to determine quality requirements, and insure their input into internal planning.
Establish/maintain relations with customer representatives in quality related activities, including source inspection, audits and process surveys.
Interface with other departments to provide assistance, resolve problems and monitor work affecting quality.
Perform activities defined in the BMS responsibility matrix.
Monitor and audit responsibilities defined in responsibility matrix.
Ensure conformance to quality program requirements through external/internal audits, corrective action program and qualify associates through testing and training.
Maintain supplier qualification to insure their ability to perform work meeting quality standards and obtaining process approvals.
NADCAP and customer audit readiness, including closure of findings.
Maintaining special process approvals and our approved customer list.
First Article Inspection Reports (AS9102).
Nonconformance/MRB, SCAR response, and root cause/corrective action.
Certification review and sign-off.
Calibration and pyrometry compliance oversight.
Stop-ship/hold authority.
Customer communication on quality matters, coordinated with the GM.
Acts as a member of the management team and performs other duties as dictated by position or required by the General Manager.
Practice and promotes safety and good housekeeping.
Must work in a manner consistent with the EMS.
Must have the ability to report for work on time, follow directions, interact effectively with co-workers, understand and follow rules and procedures and accept constructive criticism.
May have access to compensation information of other employees or applicants in this role and as such cannot disclose the pay of other employees or applicants to other individuals.
May have access to proprietary and third party information necessary to the business and as such will perform duties in an ethical and professional manner.