Quality Manager

Pratt Industries • Lewisburg, OH

9d

About The Position

The Quality Manager leads Continuous Improvement initiatives within Safety and Quality at the plant. The role provides leadership, planning, technical direction, communication, and coaching to support safe production of high-quality products that meet customer needs cost-effectively. The Quality Manager leads plant quality initiatives and partners with manufacturing, sales, design teams, vendors, and customers to meet internal and external quality requirements.

The position directs the plant Quality Management System, promotes continuous improvement methods, manages customer and vendor quality issues, and establishes systems to support right-first-time performance. It also supports safety through training, job design, and regulatory compliance, and contributes to plant-wide and inter-plant initiatives to improve manufacturing operations.

The role requires leadership and coaching abilities, systemic problem-solving, strong communication, and the ability to manage complex priorities. Candidates should have a college degree in a relevant area or equivalent work experience, manufacturing-area experience, computer proficiency, and at least three years of related experience. The work involves frequent exposure to wet or humid conditions, moving mechanical parts, fumes or airborne particles, and usually loud noise. Regular lifting of up to 50 pounds is required.

Requirements

• High school graduation or equivalent, with a related college degree and/or technical courses, or an associate (two-year) college degree.
• A minimum of three years of experience in a related field.
• Computer literacy and proficiency with Microsoft Office, especially Excel, Access, and PowerPoint.
• Ability to read a tape measure quickly and accurately; calculate percentages, measurements, volume, and rates; and apply high school mathematics.
• Ability to solve practical problems and handle concrete variables where standardization is limited, and interpret written, oral, diagram, or schedule instructions.
• Regularly walk, talk, and hear; frequently stand, handle or feel objects, and reach with hands and arms; occasionally sit; and regularly lift or move up to 50 pounds.
• Vision sufficient for close, distance, and color vision, peripheral vision, depth perception, and adjusting focus.

Nice To Haves

• College degree in manufacturing, engineering, logistics, or equivalent work experience.
• Experience in a variety of manufacturing areas, including production and logistics.
• Experience in quality system management or manufacturing/corrugated leadership.
• Knowledge of Lean manufacturing, ISO, and Six Sigma.
• Previous ISO certification.
• Six Sigma Green Belt certification.
• Competence with statistical software.
• Strong business and technical skills in processing, packaging, and logistics.
• Leadership, coaching, motivating, and mentoring skills; ability to develop teams and establish accountability.
• Strong written, oral, and general communication skills; excellent listening and ability to translate operational issues into corrective action procedures.
• Creative, change-oriented, continuous improvement skills, strong learning ability, and a high-energy, assertive, self-starting approach.

Responsibilities

• Direct the Quality Management System at the plant.
• Train and educate the organization and implement continuous improvement methodologies such as Six Sigma, 5S, Lean, and OE.
• Drive continuous improvement to improve costs, quality, and service quantitatively and qualitatively.
• Drive plant accountability for tracking vendor performance, resolving and dispositioning customer complaints, investigating critical defects in in-process and finished products, and generating and analyzing quality data and reports.
• Ensure customer feedback is addressed promptly and complaints are acted upon using root cause analysis and corrective action.
• Support safety as a top priority through training, job design, and regulatory compliance.
• Ensure product quality by establishing and managing systems for right-first-time performance and incorporating this philosophy into continuous improvement teams.
• Address plant-wide issues and inter-plant initiatives, including developing synergies and business opportunities to optimize other manufacturing plants.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree