Quality Manager

ALCOM LLC • Sioux Falls, SD

12d

About The Position

The Quality Manager develops, implements, and manages ALCOM’s Quality Management System to ensure safe, compliant, high-quality aluminum trailers. The role oversees incoming material, in-process manufacturing, and final product inspections, as well as corrective actions and continuous improvement across plant operations.

Working with Engineering, Production, Supply Chain, Warranty Administration, and Leadership, the Quality Manager advances operational excellence through quality assurance and control, process standardization, root cause analysis, and employee training. The role leads quality initiatives and promotes a culture centered on safety, quality, customer satisfaction, and continuous improvement.

Requirements

• A bachelor’s degree in engineering, business, or a related field, or 5+ years in a related field in a leadership role.
• Lean Manufacturing experience is required.

Nice To Haves

• Five or more years of quality management experience within a manufacturing or construction environment is desired.
• CAD print reading skills are desired.

Responsibilities

• Develop, implement, maintain, and continuously improve ALCOM’s Quality Management System.
• Establish quality standards, inspection criteria, auditing procedures, and process controls throughout manufacturing operations.
• Ensure compliance with company quality requirements, customer specifications, and applicable regulatory standards.
• Develop and maintain Quality Assurance Plans and Quality Control Plans for all product lines.
• Lead internal quality audits and support external customer or regulatory audits.
• Oversee incoming material, fabrication, welding, assembly, and final product inspections.
• Develop standardized inspection processes and acceptance criteria, including pass/fail criteria and inspection checkpoints for finished products.
• Monitor quality trends and identify opportunities to improve workmanship, process consistency, and product reliability.
• Ensure inspection documentation is complete, accurate, and maintained according to company requirements.
• Lead root cause investigations to identify and eliminate recurring defects and quality issues.
• Facilitate corrective and preventive action programs.
• Use Lean Manufacturing and continuous improvement principles to reduce waste, rework, scrap, and warranty expenses.
• Drive process improvements targeting first-time-through (FTT) and scrap reduction using process mapping, control plans, 5 Why Analysis, and Pareto/data-driven problem solving.
• Partner with Warranty Administration to review, analyze, and trend warranty claims.
• Identify recurring product issues and establish corrective actions to prevent recurrence.
• Develop quality improvement initiatives based on customer feedback and warranty data.
• Support customer issue investigations and quality escalation processes.
• Recruit, train, coach, and develop quality team members.
• Conduct performance evaluations and provide ongoing feedback.
• Develop quality awareness and training programs for production employees.
• Promote accountability for quality throughout the organization and build collaborative relationships across departments.
• Develop and track quality performance KPIs.
• Present quality performance results and improvement plans to leadership.
• Analyze and communicate first pass yield, defect rates, rework costs, scrap costs, warranty claims, audit findings, and corrective action closure rates.
• Support safety initiatives and company safety programs.
• Ensure quality systems support regulatory compliance requirements and maintain compliance with applicable trailer manufacturing standards and requirements.
• Participate in safety investigations when quality factors are involved.

Benefits

• HSA and PPO medical plans with employer contributions for employees and dependents.
• Company-paid life insurance and AD&D.
• Voluntary life insurance.
• Short- and long-term disability insurance.
• 401(k) retirement plan, immediately vested, with company match up to 4%.
• 80 hours of holiday pay.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager