Quality Manager

Kimball Electronics•Kimball Electronics Jasper, TX

About The Position

The Quality Manager leads the plant Quality organization and works to maximize customer satisfaction while minimizing the cost of quality. The role identifies, implements, and maximizes the use of people, processes, systems, software, and techniques to achieve continuous, measurable improvement across the organization. The Quality Manager is responsible through the organization they lead for supplier quality, quality engineering, failure analysis engineering, reliability engineering and testing, customer quality, RMA and field failure analysis, corrective and preventive actions, compliance with customer specifications and industrial standards, certifications and regulations, and receiving and outgoing inspection and audit. The role also oversees staffing and budgeting for the quality department, plant MSD processes and compliance, and the effectiveness of workmanship training and certification programs.

Requirements

  • Lean Six Sigma Black Belt or Master Black Belt.
  • Engineering degree and/or extensive experience and demonstrated mastery.
  • Knowledge of and experience with ISO 9001.
  • Knowledge of and experience with ISO 13485 and FDA 820.
  • Knowledge of and experience with IATF 16949.
  • Strong analytical and problem-solving skills.
  • Experience in electronics manufacturing, from PCBA to full system ATO/CTO.
  • Experience with DFx, FMEA, root cause failure analysis, and closed-loop corrective action.
  • Experience with reliability testing and HALT.
  • Quality auditing experience, including OBQA.
  • Ability to instill a quality mindset in others.
  • Ability to identify, hire, motivate, and lead others.
  • Ability to work in a fast-paced environment; self-motivated leadership.
  • Ability to communicate with all levels, with good written and verbal communication and presentation skills.
  • Ability to teach and lead, listen well, work independently, drive organizational improvement and change, and lead multifunctional teams.
  • Financial competence, especially in cost of quality (COQ); good time management and data-based decision-making skills.
  • Ability to inspire customer confidence in the company’s quality and deliver on it.

Responsibilities

  • Comply with all Safety, Electrostatic Discharge (ESD), and Quality Management System (QMS) requirements.
  • Lead the plant Quality organization.
  • Drive continuous improvement in customer satisfaction and cost of quality.
  • Staff and budget the quality department.
  • Ensure quality from suppliers and to customers.
  • Drive continuous improvement in in-process quality.
  • Manage plant MSD processes and compliance.
  • Ensure compliance with customer specifications and applicable industrial standards, certifications, and regulations, including standards such as ISO, TUV, UL, and FDA.
  • Ensure the effectiveness of workmanship training and certification programs.
  • Provide a quality overview for recruiting potential new customers.
  • Lead periodic quality reviews with senior leadership.
  • Oversee supplier quality, quality engineering, failure analysis engineering, reliability engineering and testing, customer quality, RMA and field failure analysis, corrective and preventive actions, and receiving and outgoing inspection and audit.
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