Quality Manager

IDEX Corporation•Albuquerque, NM

About The Position

The Quality Manager leads the site quality function and is accountable for product quality, process integrity, and quality assurance team performance. The role sets the direction for site quality, aligns quality priorities with business objectives, and develops a team and quality management system that support consistent, scalable execution. In a lean manufacturing environment, the Quality Manager embeds quality into daily operations and drives alignment across operations, engineering, and supply chain to identify and address risks proactively. The role establishes priorities, allocates resources, and ensures team coverage across shifts, including evenings and weekends when production requires it. It also maintains visibility into floor operations while strengthening quality systems, audit readiness, and customer satisfaction. Where operations include precision manufacturing and cleanrooms, the Quality Manager ensures standards are maintained across controlled environments, specialized processes, and product-specific requirements. The role requires regular presence on the manufacturing floor, use of appropriate personal protective equipment, and travel to customer locations and other company sites as required. Some positions with IDEX Corporation and its business units require access to controlled goods and technologies subject to ITAR or EAR. Applicants for those positions may need to qualify as a U.S. Person under the applicable regulations.

Requirements

  • Bachelor’s degree in Engineering, Quality, or a related technical field.
  • At least 5 years of experience in manufacturing, engineering, or quality environments.
  • At least 3 years of experience leading teams in a manufacturing setting.
  • Experience owning quality systems, audits, and regulatory or customer requirements.
  • Demonstrated experience driving cross-functional quality initiatives.
  • Experience operating in lean or continuous-improvement-driven environments.
  • Strong leadership and team-development capabilities.
  • Deep understanding of quality systems, manufacturing processes, and inspection methodologies.
  • Ability to operate at both strategic and operational levels.
  • Strong problem-solving, decision-making, analytical, communication, and stakeholder-management skills.
  • Ability to influence across functions and drive accountability.
  • Ability to stand and walk for extended periods and occasionally lift up to 25 pounds.
  • Certain positions may require applicants to qualify as a U.S. Person under ITAR or EAR regulations.

Nice To Haves

  • Experience in precision manufacturing or regulated industries.
  • Experience with optical components and optomechanical assemblies.
  • Experience supporting cleanroom or controlled manufacturing environments.
  • Familiarity with cleanroom practices, contamination control, or precision manufacturing standards.

Responsibilities

  • Lead and develop the site quality team, including organizational design, hiring, coaching, and performance management.
  • Own site quality performance, including defect rates, yield, customer complaints, cost of quality, and audit outcomes.
  • Establish and communicate quality priorities aligned with site and business objectives.
  • Ensure appropriate resourcing and coverage across shifts, including evenings and weekends as required by production.
  • Oversee inspection, testing, and quality control processes to ensure consistency and effectiveness.
  • Ensure root-cause analysis and corrective actions are completed thoroughly and sustainably, with clear ownership and follow-through.
  • Own the site quality management system and ensure alignment with internal standards, customer requirements, and regulatory expectations.
  • Lead internal, customer, and regulatory audits, including preparation, execution, and response.
  • Partner cross-functionally to improve processes, reduce variability, and enhance product performance.
  • Drive a culture of accountability in which quality is owned across functions.
  • Monitor quality trends and risks, proactively identifying areas requiring intervention.
  • Provide leadership reporting on quality performance, risks, and improvement initiatives.
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