Quality Manager

Axalta•High Point, NC

27d•Onsite

About The Position

Axalta is seeking a Quality Manager for its facility in High Point, NC. This role is responsible for leading the site Quality Control (QC) function, maintaining the Quality Management System (QMS), and executing continuous quality improvement projects. The Quality Manager is a core member of the Site Leadership Team and will act as the primary backup for the Production Manager when needed, leveraging a strong manufacturing background.

Requirements

Bachelor’s degree in chemistry, Chemical Engineering, or a related science/engineering discipline.
6+ years in manufacturing, with at least 3 years in a production supervisory or management position.
2+ years managing quality or QC teams, preferably in coatings, paints, chemicals, or related batch process manufacturing.
Active Green Belt or Black Belt certification in Lean Six Sigma.
Working knowledge of ISO 9001 systems, formal audits, CAPA execution, and statistical process control (SPC).
Hands-on experience navigating SAP QM or comparable ERP/LIMS platforms.

Responsibilities

Directs daily QC lab operations, ensuring final products meet organizational, customer, and regulatory standards.
Tracks and improves batch throughput metrics to optimize laboratory testing and maintain evaluation accuracy.
Maintains and updates all department-level ISO 9001 documentation, including SOPs, test methods, specifications, and work instructions.
Supports internal, customer, and registrar audits; owns the timely closure of CAPA, non-conformance reports (NCRs), and deviations.
Oversees the calibration, maintenance, and reliability of all laboratory testing equipment.
Compiles and delivers monthly performance metrics, tracking Right-First Time (RFT), Hits-per-batch (HPB), Complaints, CAPA aging, and the cost of poor quality.
Leads technical investigations for quality deviations and customer complaints using structured methodologies (8D, 5-Why, Ishikawa, FMEA).
Executes Lean Six Sigma / DMAIC projects to maximize RFT rates and minimize plant rework, holds, and scrap.
Partners with Finance to quantify continuous improvement project benefits and track savings.
Leads quality planning and validation for new product introductions (NPI), raw material substitutions, and process transfers.
Partners with the Technology team to resolve formulation, specification, and test method constraints.
Steps in as Production Manager during absences to lead daily manufacturing meetings, manage staffing, and enforce schedule attainment.
Makes critical release, hold, and rework decisions while balancing production schedules with quality risk.
Works alongside the production team daily to integrate preventative quality controls directly into manufacturing processes.
Coaches and develops the Quality Supervisor, ensuring QC Technicians are thoroughly trained, qualified, and productive.
Manages laboratory priorities, shift coverage schedules, headcount allocation, and the annual Quality department budget.
Fosters a safety-first culture, ensuring absolute compliance with all Environmental, Health, and Safety (EHS) guidelines in the lab and plant.