Quality Manager

Alkegen•Hoosick Falls, NY

19d•$111,000 - $139,000

About The Position

The Quality Manager manages the plant quality system to ensure continuous production of products consistent with established standards, customer specifications, and product goals. The role is responsible for internal quality assurance audits in adherence with regulatory standards and for maintaining the laboratory in accordance with applicable requirements. The position works with customers, vendors, production teams, and other quality managers to resolve quality issues, maintain quality systems, improve product reliability, and control costs.

Requirements

Bachelor’s degree in Engineering, a related technical field, or equivalent.
Seven or more years of quality experience.
Six Sigma Black Belt with hands-on, site-wide application.
Internal audit qualifications for IATF 16949 and ISO 9001:2015 auditing.
Strong written and verbal communication skills.
Strong time-management and prioritization skills.
Analytical and problem-solving skills.
Computer literacy, including knowledge of Excel.
Ability to interact with vendors and internal customers.
Metrics-driven approach.

Nice To Haves

Manufacturing experience.
Metrology knowledge.
BPCS experience.

Responsibilities

Ensure a high level of internal and external customer service.
Investigate and correct customer quality issues and complaints; serve as liaison for customer issues under the 24-5-30 program.
Manage the Quality Management System (QMS) in accordance with IATF 16949, ISO 9000:2015, and ISO 17025 requirements.
Ensure the laboratory is maintained in accordance with ISO 17025 requirements.
Supervise workers engaged in inspection and testing to support high productivity and technical integrity.
Develop and analyze statistical data and product specifications to establish standards and expectations for finished-product quality and reliability.
Provide technical and statistical expertise to teams.
Formulate, document, and maintain quality control standards and ongoing quality control objectives.
Coordinate quality objectives with production procedures and other quality managers to maximize product reliability and minimize costs.
Create, document, and implement inspection criteria and procedures.
Communicate the company’s quality control philosophy to key personnel.
Provide and oversee product inspection throughout the production cycle.
Apply total quality management tools and approaches to analytical and reporting processes.
Interact with vendors to ensure the quality of purchased parts.
Perform internal audits and address nonconformities.
Create and direct environmental test functions and applications.
Participate actively in internal continuous improvement teams.
Design, develop, and implement quality control training programs.
Perform other duties or special projects as required or assigned.