Quality Manager

nVent • Richland, MS

25d • Onsite

About The Position

The Quality Manager serves as the Management Representative for the Quality Management System and is responsible for maintaining ISO 9001 certification and ensuring ongoing compliance with program requirements. The role monitors quality performance through dashboards, trends, and metrics, and partners with manufacturing, engineering, field service, and purchasing to improve processes, products, and supplier performance.

The position leads internal quality audits, hosts customer quality audits, maintains audit documentation, and conducts root cause analyses and corrective actions. It also develops and maintains quality policies, procedures, work instructions, and other quality system documentation. The Quality Manager supervises and develops employees, assigns work, communicates expectations, supports professional growth, and delivers training on the quality program.

nVent describes itself as a global provider of electrical connection and protection solutions. The company highlights its commitment to employee well-being, community support, inclusion, and diversity. Benefits listed apply to eligible full-time employees.

Requirements

• At least 3 years of experience driving quality outcomes in an industrial environment, including leading teams, projects, or key initiatives that improve quality, compliance, or operational performance.
• Experience performing root cause analyses, such as fishbone, 8D, or 5-why.
• Proven ability to achieve results through positive relationships and personal influence.
• Proficiency with MS Office products, including Word, Excel, and Outlook.
• Excellent interpersonal skills.

Nice To Haves

• ISO-certified manufacturing experience is preferred.
• A bachelor’s degree in a relevant field is preferred but not required.
• Knowledge of metal fabrication operations and experience reading blueprints.

Responsibilities

• Serve as Management Representative for the Quality Management System.
• Maintain ISO 9001 certification and ensure ongoing compliance with program requirements.
• Develop and maintain quality performance dashboards, and track and report trends and metrics.
• Partner with manufacturing, engineering, and field service to drive process and product improvements.
• Support the purchasing group in assessing and ensuring supplier quality and performance.
• Plan and implement internal quality audits, host customer quality audits, and maintain documentation of audit results.
• Perform root cause analyses and drive corrective actions to resolve issues quickly and permanently.
• Develop and maintain quality system documentation, including quality policies, procedures, and work instructions.
• Supervise and develop employees, issue assignments, communicate expectations, and provide opportunities for professional growth.
• Develop and deliver training so employees understand the quality program and related expectations.

Benefits

• Medical, dental, and vision plans.
• Flexible spending accounts.
• Short-term and long-term disability benefits.
• Critical illness and accident insurance.
• Life insurance.
• 401(k) retirement plan with company match.
• Employee stock purchase plan with company match.
• Tuition reimbursement may be available.
• Caregiver, personal, and parental leave may be available.
• Back-up care services may be available.
• Paid time off, including volunteer time, may be available.
• Well-being program may be available.
• Legal and identity theft protection may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed