Quality Manager

Ace Sanitary Holdings • West Chester, OH

7d • Onsite

About The Position

We're looking for a hands-on Quality Manager to lead quality operations across two nearby West Chester manufacturing facilities. This is a plant-based leadership role where you'll spend significant time on the production floor, driving root cause investigations, implementing corrective actions, coaching a small quality team, and partnering with Operations to improve processes and prevent recurring issues. If you're an action-oriented quality leader who thrives in manufacturing, enjoys solving complex problems, and is passionate about continuous improvement, we'd love to hear from you.

Requirements

• Bachelor's degree in Quality, Mechanical, Manufacturing, Industrial Engineering, Operations Management, or a related technical field (or equivalent manufacturing quality leadership experience).
• 5+ years of progressive quality leadership experience in an industrial manufacturing environment; 7+ years preferred.
• Demonstrated experience leading plant-floor quality, corrective actions, and ISO 9001 Quality Management Systems.
• Experience leading Quality Engineers, Technicians, or cross-functional quality teams.
• Proven ability to drive issues through containment, root cause analysis, corrective action, and verified closure.
• Strong leadership, organizational, and communication skills with the ability to influence cross-functional teams and manage multiple priorities.
• Ability to respectfully challenge existing processes, build accountability, and drive continuous improvement.

Nice To Haves

• ASQ and/or Lean Six Sigma certification preferred.
• Experience in metal fabrication, machining, welding, assembly, sanitary products, or data center manufacturing is a plus.

Responsibilities

• Lead quality operations across two manufacturing/distribution facilities, ensuring standardized quality systems, documentation, training, and inspection processes.
• Maintain the ISO 9001 Quality Management System, serving as the ISO Management Representative and leading internal/external audits and corrective actions.
• Provide leadership, coaching, and technical direction to a team of Quality Engineers and Technicians.
• Partner with Operations, Manufacturing Engineering, Supply Chain, and Production to build quality into products and processes.
• Develop and continuously improve quality procedures, inspection methods, work instructions, and standard operating procedures.
• Create and deliver quality training programs to ensure standardized processes and employee compliance.
• Lead root cause investigations involving customer complaints, supplier issues, internal defects, scrap, and nonconforming material using 8D, 5 Why, Fishbone, and CAPA methodologies.
• Implement sustainable corrective and preventive actions that eliminate recurring quality issues.
• Conduct process, layered, and product audits while monitoring quality metrics, trends, and KPIs.
• Lead supplier quality improvement initiatives, engineering change support, process validations, equipment qualifications, and new product introductions.
• Review and disposition nonconforming material, implement containment plans, and ensure calibration systems, inspection equipment, and quality records remain audit-ready.
• Support the quality hold and escalation process while promoting accountability and continuous improvement across both facilities.

Benefits

• Lead quality strategy across two growing manufacturing facilities.
• Make a direct impact on manufacturing performance and customer satisfaction.
• Partner with cross-functional teams to drive meaningful operational improvements.
• Mentor and develop a skilled quality team while advancing a culture of excellence and continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager