Quality Manager

Keurig Dr Pepper•Frisco, TX

49d•$96,800 - $127,000

About The Position

In the role of Quality Manager -Packaging Supplier Quality, you will own the supplier quality program for packaging suppliers, including supplier onboarding, qualification, verification, compliance monitoring, and ongoing approval management. You will lead the onboarding and qualification of new suppliers and changes to existing suppliers in partnership with Quality, R&D, and Procurement. You will design and execute supplier verification programs, including audits, documentation review, risk assessments, and performance checks. You will monitor supplier compliance with quality, food safety, and regulatory requirements, and address gaps through corrective actions and follow-up. You will maintain and govern supplier approval status, ensuring suppliers meet requirements to be added to and remain on the Approved Supplier List. You will manage supplier performance by analyzing trends, driving continuous improvement, and partnering with Procurement to review scorecards and supplier outcomes. You will investigate supplier nonconformances, lead root-cause analysis using tools such as 5 Why, A3, and FMEA, verify corrective actions, and ensure sustainable resolution. You will serve as the business’s packaging materials expert, translating food safety, quality, and regulatory requirements into clear supplier expectations and internal guidance. You will monitor emerging food safety, quality, and packaging risks that could affect raw materials or finished products, and incorporate findings into supplier risk assessments and quality programs. You will support manufacturing operations by providing supplier quality and quality assurance expertise across the Enterprise.

Requirements

Bachelor’s degree in Food Science, Food Technology, Engineering, or a related field.
8+ years of experience managing food safety and quality systems in the beverage or packaging materials industry, including high-speed bottling, thermoforming, PET, corrugate, labels, and closures.
Working knowledge of GFSI standards, FDA regulations, HACCP principles, and PCQI requirements.
Experience with food manufacturing processes, including process controls, quality control plans, sanitation programs, and environmental monitoring.
Experience leading regulatory compliance, audit readiness, and corrective action follow-through.
Strong written and verbal communication skills, with the ability to influence cross-functional stakeholders and manage complex projects.
Strong troubleshooting and analytical skills, with the ability to interpret data, assess process capability, and communicate insights clearly.
Ability to travel domestically and internationally.
Certified lead auditor experience across recognized food safety or quality standards.
Experience in large-scale beverage or food processing environments.
Experience building quality capability and strengthening quality culture across teams.
Experience contributing to strategic planning and leading process improvement initiatives.

Responsibilities

Own the supplier quality program for packaging suppliers, including supplier onboarding, qualification, verification, compliance monitoring, and ongoing approval management.
Lead the onboarding and qualification of new suppliers and changes to existing suppliers in partnership with Quality, R&D, and Procurement.
Design and execute supplier verification programs, including audits, documentation review, risk assessments, and performance checks.
Monitor supplier compliance with quality, food safety, and regulatory requirements, and address gaps through corrective actions and follow-up.
Maintain and govern supplier approval status, ensuring suppliers meet requirements to be added to and remain on the Approved Supplier List.
Manage supplier performance by analyzing trends, driving continuous improvement, and partnering with Procurement to review scorecards and supplier outcomes.
Investigate supplier nonconformances, lead root-cause analysis using tools such as 5 Why, A3, and FMEA, verify corrective actions, and ensure sustainable resolution.
Serve as the business’s packaging materials expert, translating food safety, quality, and regulatory requirements into clear supplier expectations and internal guidance.
Monitor emerging food safety, quality, and packaging risks that could affect raw materials or finished products, and incorporate findings into supplier risk assessments and quality programs.
Support manufacturing operations by providing supplier quality and quality assurance expertise across the Enterprise.