QUALITY MANAGER

Hutchinson•Grand Rapids, MI

23d•Onsite

About The Position

To supervise Quality Assurance personnel in accomplishing tasks necessary to monitor and control Quality at the plant and vendor levels to ensure customer satisfaction. This role involves maintaining and enhancing systems to support the ISO / TS 16949 quality system, documenting and reviewing testing and inspection results, and publishing quality status reports for manufacturing areas. The Quality Manager will initiate corrective actions by reviewing reject and scrap reports, create Problem Solving Teams with the Production Manager, and report on these activities. They will also establish training procedures for APQP meetings, provide guidance on quality matters, and initiate process FMEA and Control Plans. This role oversees the creation and updating of Control Plans for all products and acts as the customer representative for the manufacturing plant to improve customer satisfaction. The Quality Manager is responsible for reviewing departmental activities and making recommendations to management regarding training, equipment, and organizational needs, ensuring the entire supply chain is engaged in the production process. This position leads the Quality Control Program with a dotted line responsibility to the Plant Manager and performs any duties assigned by management. A strong understanding and practice of the Company’s Health, Safety, and Environmental policies, procedures, and requirements are essential. Daily review of customer portals for site status is also required.

Requirements

Supervision of Quality Assurance personnel.
Monitoring and control of Quality at plant and vendor levels.
Maintenance and enhancement of ISO / TS 16949 quality system.
Documentation and review of testing and inspection results.
Publishing quality status reports.
Initiating corrective actions.
Creating Problem Solving Teams.
Establishing training procedures for APQP meetings.
Providing guidance and direction on quality matters.
Establishing measurement studies.
Initiating process FMEA and Control Plans.
Overseeing creation and updating of Control Plans.
Acting as customer representative.
Reviewing departmental activities and making recommendations to Management.
Ensuring supply chain engagement.
Leading the Quality Control Program.
Knowledge and practice of Company’s Health, Safety, and Environmental policies, procedures, and requirements.
Daily review of customer portals for site status.

Responsibilities

Supervise Quality Assurance personnel to monitor and control Quality at the plant and vendor levels.
Maintain and enhance systems to support the ISO / TS 16949 quality system.
Document and review testing and inspection results, and publish quality status reports.
Initiate corrective actions through review of reject and scrap reports.
Create Problem Solving Teams with the Production Manager and report on activities.
Establish training procedures for APQP meetings.
Provide guidance and direction on quality matters.
Establish measurement studies and initiate process FMEA and Control Plans.
Oversee creation and updating of Control Plans on all products.
Act as the customer representative for the manufacturing plant to improve customer satisfaction.
Review departmental activities and make recommendations to Management regarding training, equipment, and organizational needs.
Ensure the entire supply chain is engaged in the production process.
Lead the Quality Control Program.
Perform any duties assigned by management.
Knowledge and practice of Company’s Health, Safety, and Environmental policies, procedure and requirements.
Review customer portals for site status daily.
Other duties as assigned.