Quality Manager

Prysmian•Sedalia, MO

About The Position

The Sedalia Quality Manager is responsible for Prysmian’s aluminum building wire operations within North America and serves as a senior technical professional for all aspects of low-voltage industrial and commercial building wire. As part of the Sedalia Management Team, the role also helps ensure that the plant meets its business objectives and maintains its ISO 9001 Quality Management System. The position reports to the North American I&C Regional Quality Manager. The Quality Manager leads and develops operational quality technicians, assures that products conform to applicable Prysmian and customer specifications, and directs the implementation and maintenance of the Quality System. The role leads quality process, system, and product audits; reviews inspection and testing plans; evaluates production capabilities through quality KPIs; and drives verified corrective and preventive actions. It also promotes a plant-wide quality culture and continuous improvement, communicates with internal and external customers, and works with customers on technical and product matters. The role involves frequent interaction with employees on the production floor to improve processes and products and build alignment.

Requirements

Bachelor’s degree in a technical discipline or equivalent work experience.
At least 2 years of experience managing in a manufacturing facility.
Strong understanding of ASTM, UL, ICEA, and other applicable industry standards relevant to low-voltage building wire and cable products.
Ability to understand customers’ technical needs and communicate them effectively.
Excellent communication and interpersonal skills, including the ability to interact with all levels of an organization.
Strong leadership skills and ability to lead and develop teams, foster a robust quality culture, and drive cross-functional collaboration.
Problem-solving experience, including effective engagement with customers, vendors, and end users.
Proficiency with quality tools for analysis and problem solving.
Metrological knowledge.
Proficiency in understanding and maintaining ISO 9001.
Knowledge of auditing methodologies, validation protocols, design verification and validation, risk assessment, and mitigation processes.
Ability to manage internal nonconformities.
Sound computer skills and comfort with a variety of software applications.

Nice To Haves

Engineering degree.
Mechanical engineering and/or metallurgy background.
Wire and cable experience.
Six Sigma certification.
ASQ certification.

Responsibilities

Lead and develop operational quality technicians through coaching using the See-Do-Teach Method, performance management, and technical guidance.
Ensure products conform to applicable specifications and quality levels established by Prysmian and its customers.
Develop and implement quality control standards, processes, and controls.
Direct implementation and maintenance of the Quality System.
Lead quality process audits and continuously evaluate and improve audit programs to support operational excellence and customer satisfaction.
Lead system audits involving all parts of Sedalia’s Quality Management System.
Lead product audits to ensure products meet governing standards and customer expectations, using design, operational specifications, test or performance data, or trials.
Review and approve plans and methods for inspection, testing, sampling, and training.
Evaluate production capabilities through quality KPIs and drive corrective and preventive actions with verification and validation.
Recommend and implement improvements as necessary.
Promote quality awareness, accountability, and continuous improvement throughout the plant.
Interact with customers regarding product, application, and technical details of the plant’s offerings.
Exchange information periodically with North America headquarters personnel and work with the Sedalia team on product quality and customer service as needed.
Frequently walk the production floor, interact with employees, and drive process and product improvements while building alignment and buy-in.
Communicate effectively with internal and external customers on quality matters.