Quality Manager

Actus Nutrition•Fond Du Lac, WI

About The Position

The Quality Manager is responsible for overall product safety, quality, and regulatory compliance at the manufacturing plant. The role develops and implements a preventative quality system covering specification compliance, operator training and development, ingredient and finished-product testing, labeling, complaint handling, and communication with sales and plant personnel about quality trends, issues, and opportunities, in accordance with established policies and procedures. As a member of the leadership team, the Quality Manager helps drive culture change through positive leadership and innovative thinking in support of business strategy. The position supervises and develops QA personnel, manages the laboratory budget and quality systems, supports product and process development, and represents Actus Nutrition on quality matters with customers and vendors. It also maintains applicable food safety, certification, and regulatory programs and helps production personnel monitor product quality and sanitation.

Requirements

At least 5 years of manufacturing QA management experience.
Strong knowledge of laboratory testing procedures and computer software applications.
Excellent analytical and organizational skills.
Previous supervisory experience.

Nice To Haves

Experience in a food-grade manufacturing facility.

Responsibilities

Lead by example as part of the leadership team, contributing to culture change and business strategy through a positive attitude and innovative thinking.
Implement and monitor the facility’s Quality Assurance Program and ensure data accuracy.
Establish specifications for finished products, in-process testing, ingredients, and incoming raw materials, and ensure specifications are met.
Recruit, direct, coach, lead, and supervise QA personnel.
Establish employee education and development programs covering SOPs, quality specifications, safety, and job expectations.
Prepare and manage the laboratory budget; identify opportunities to reduce costs and improve margins.
Investigate customer complaints, provide analytical results in a timely manner, and interact with customers on resolution as needed.
Represent Actus Nutrition professionally on quality matters with vendors and customers.
Assist operations with procedures and supervision of product and process development and test runs; report results.
Manage off-spec material inventory, including scheduling and reworking products as needed.
Maintain FDA compliance, HACCP, and GMP programs.
Conduct internal, vendor, and contract manufacturing audits as required.
Maintain and improve quality assurance laboratory data system reports; conduct statistical analysis of production, laboratory, and formula data.
Maintain Kosher and Halal certification programs and manage ingredient verification.
Ensure compliance with company, state, federal, and international safety and regulatory policies and practices, as applicable.
Stay current on production methods, formulations, analytical techniques, and federal regulations related to company products, and recommend improvements as needed.
Educate production personnel on product quality monitoring, equipment and warehouse cleaning, sanitation, proper bag closure, and storage methods.
Conduct sanitation audits and coordinate pest control services.