Quality Manager

Actus Nutrition•Fond du Lac, WI

About The Position

The Quality Manager is responsible for overall product safety, quality, and regulatory compliance at the manufacturing plant. The role develops and implements a preventative quality system and oversees specification compliance, operator training and development, quality testing of ingredients and finished products, labeling, complaint handling, and communication with sales and plant personnel about quality trends, issues, and opportunities in accordance with established policies and procedures. As a member of the leadership team, the Quality Manager helps drive culture change through positive leadership and innovative thinking in support of the business strategy. The role leads QA personnel, manages the laboratory budget and quality systems, supports product and process development, maintains regulatory and certification programs, and works with customers, vendors, purchasing, and plant operations on quality matters.

Requirements

  • Five years of previous manufacturing QA management experience.
  • Strong knowledge of laboratory testing procedures and computer software applications.
  • Excellent analytical and organizational skills.
  • Previous supervisory experience.

Nice To Haves

  • Experience in a food-grade manufacturing facility.

Responsibilities

  • Help drive culture change as part of the leadership team through positive example and innovative thinking that contributes to the business strategy.
  • Implement and monitor the facility’s Quality Assurance Program according to established policies and procedures, ensuring data accuracy.
  • Establish quality assurance specifications for finished products, in-process testing, and ingredients, and ensure production personnel meet and follow them.
  • Establish incoming raw-material quality specifications with Purchasing and monitor materials for compliance.
  • Recruit, direct, coach, lead, and supervise QA personnel; establish employee education and development programs covering SOPs, quality specifications, safety, and job expectations.
  • Prepare and manage the laboratory budget and identify opportunities to reduce costs and improve margins.
  • Research and provide timely analytical results for customer complaints; interact with customers as needed to investigate and resolve complaints; represent Actus Nutrition professionally on quality matters with vendors and customers.
  • Assist operations in establishing procedures and supervising product and process development and test runs, and report results.
  • Manage inventory of off-specification materials, including scheduling and reworking products as needed.
  • Maintain FDA compliance and HACCP and GMP programs.
  • Conduct internal, vendor, and contract manufacturing audits as required.
  • Maintain and improve quality assurance lab data system reports and conduct statistical analysis of production, laboratory, and formula data.
  • Maintain Kosher and Halal certification programs and manage ingredient verification.
  • Ensure compliance with applicable company, state, federal, and international safety and regulatory policies and practices.
  • Stay current on production methods, formulations, analytical techniques, and federal regulations relevant to company products, and recommend improvements as needed.
  • Help educate production personnel on product-quality monitoring, proper cleaning of production equipment and warehouse areas, sanitation audits, proper bag closure, and storage methods.
  • Coordinate pest control services.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) company match
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