Quality Manager

LotusBakeries • Mebane, NC

6d • Onsite

About The Position

The Quality Manager is the expert responsible for leading and overseeing audits and ensuring the safety and quality of food products delivered to market from the Lotus Bakeries Mebane factory. As a member of the plant leadership team, the role contributes to overall plant performance and promotes a culture of continuous improvement in safety, quality, and efficiency.

This position is fully onsite at the Mebane Plant, with scheduled hours of 8:00 a.m. to 5:00 p.m., Monday through Friday. The Quality Manager participates in a mandatory after-hours on-call rotation. Occasional domestic and international travel is required.

Requirements

• Master’s degree in food science, food technology, chemistry, or biology; alternatively, a bachelor’s degree in one of these domains with at least 8 years of applicable experience.
• At least 8 years of experience in a quality leadership position overseeing mid-size teams.
• Knowledge of FSMA/FDA requirements and GFSI certification requirements.
• Ability to perform duties in accordance with regulatory GMP/FSMA food hygiene practices.
• Basic knowledge of mechanical/electrical engineering and utilities.
• Punctuality, attention to detail, entrepreneurial mindset, leadership, coaching, organizational, creative-thinking, teamwork, open-dialogue, passion, and collaboration skills.

Nice To Haves

• Food industry experience is strongly preferred; FMCG or CPG industry experience is acceptable.
• Experience with IFS.

Responsibilities

• Lead and oversee internal and external audits, including FDA, Kosher, BRC, and GFCO audits, and coordinate corrective actions resulting from audits.
• Own, review, and update the Quality Management System (QMS).
• Achieve production KPIs for quality and hygiene.
• Implement GMP instructions and enforce compliance.
• Propose and implement continuous-improvement initiatives.
• Cultivate a culture that prioritizes quality and product safety.
• Drive the plant toward exceptional hygiene and quality status.
• Ensure all end products meet targeted quality standards.
• Oversee product testing in production (R&D) and lab analysis.
• Ensure compliance with FSMA and FDA regulations and IFS standards.
• Review and respond to customer complaints, determine root causes, and enact corrective actions.
• Collaborate cross-functionally to keep the plant audit-ready.
• Provide training tools and documentation.
• Manage the pest control program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager