Quality Manager

ALKEGEN•Hoosick Falls, NY
•$111,000 - $139,000

About The Position

The Quality Manager manages the plant quality system to ensure continuous production of products consistent with established standards, customer specifications, and product goals. The role is responsible for quality assurance-related internal audits in accordance with regulatory standards, and for managing the Quality Management System under IATF 16949, ISO 9000:2015, and ISO 17025 requirements. The position also ensures the laboratory is maintained to ISO 17025 requirements. The Quality Manager oversees inspection and testing activities, develops quality-control standards and procedures, analyzes statistical data and product specifications, and provides technical and statistical expertise to teams. The role works with production, vendors, customers, and other quality managers to address quality issues, improve product reliability, and minimize costs. It also supports continuous improvement and delivers quality-control training. Alkegen describes itself as an innovation-driven specialty materials company focused on battery technologies, filtration media, and specialty insulation and sealing materials. It has more than 60 manufacturing facilities and a global workforce of over 9,000. The company emphasizes diversity and inclusion and states that employment decisions are made without regard to protected characteristics.

Requirements

  • Bachelor’s degree in Engineering, a related technical field, or equivalent.
  • Seven or more years of quality experience.
  • Six Sigma Black Belt with hands-on, site-wide application.
  • Internal Audit qualifications for IATF 16949 and ISO 9001:2015 auditing.
  • Strong written and verbal communication skills.
  • Strong time-management and priority-management skills.
  • Analytical and problem-solving skills.
  • Computer literacy, including knowledge of Excel.
  • Ability to interact with vendors and internal customers.
  • Metrics-driven approach.

Nice To Haves

  • Manufacturing experience.
  • Metrology knowledge.
  • BPCS experience.

Responsibilities

  • Ensure a high level of internal and external customer service.
  • Investigate and correct customer issues and complaints relating to quality.
  • Serve as liaison on customer issues under the 24-5-30 program.
  • Manage the Quality Management System (QMS) in accordance with IATF 16949, ISO 9000:2015, and ISO 17025 requirements.
  • Ensure the laboratory is maintained in accordance with ISO 17025 requirements.
  • Supervise workers engaged in inspection and testing to ensure high productivity and technical integrity.
  • Develop and analyze statistical data and product specifications to determine standards and establish quality and reliability expectations for finished products.
  • Provide technical and statistical expertise to teams.
  • Formulate, document, and maintain quality-control standards and ongoing quality-control objectives.
  • Coordinate quality objectives with production procedures and other quality managers to maximize product reliability and minimize costs.
  • Create, document, and implement inspection criteria and procedures.
  • Interpret the quality-control philosophy for key personnel within the company.
  • Provide and oversee product inspection throughout the production cycle.
  • Apply total quality management tools and approaches to analytical and reporting processes.
  • Interact with vendors to ensure the quality of purchased parts.
  • Perform internal audits and address nonconformities.
  • Create and direct environmental test functions and applications.
  • Maintain an active role on internal continuous-improvement teams.
  • Design, develop, and implement quality-control training programs.
  • Perform other duties or special projects as required or assigned.
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