Quality Manager

Textron • Wilmington, MA

9d

About The Position

The role requires AS9100-based Quality Management System (QMS) knowledge. Responsible for implementing and maintaining the QMS, managing the Quality Engineering group, program quality, and all quality metrics. Must collaborate with Production Control, Manufacturing, Program Management, Contracts, Engineering, HR, and senior leadership.

Requirements

• Bachelor’s degree in a discipline related to Supply Chain Management, Operations, Engineering, Science or Mathematics.
• 4–7+ years of quality leadership experience in an AS9100 ‑ regulated manufacturing environment
• Strong experience in Aerospace and Defense best practices
• Expert knowledge of Quality Management Systems (QMS)
• Successful track record of talent development and performance management
• Experience implementing and sustaining Quality Systems
• Ability to obtain and maintain a DoD Secret Clearance
• Familiarity with Six Sigma methods; Green Belt certification or higher preferred
• Strong analytical skills and the ability to identify trends and establish proactive corrective actions. Must have demonstrated statistical analysis capabilities
• Strong organizational and time ‑ management skills, attention to detail, and the ability to manage multiple priorities effectively
• Experience with Quality metric Dashboards; QlikView, Power BI, Hertzler GainSeeker
• Experience with APQP, MSA/MSE, PPAP preferred
• Skilled in QFD, problem-solving, decision making
• Strong verbal and written communications skills and able to communicate effectively across all levels of the organization.
• Strong computer skills, proficient with word processing, spreadsheet and presentation software, e-mail

Nice To Haves

• Six Sigma certification desired
• Lead Auditor certification preferred

Responsibilities

• Lead a team of Quality Engineers while developing the next generation of Quality Engineers and future technical and organizational leaders
• Promote an “end to end” focus on Lean & Quality – from suppliers, through our Manufacturing Processes, and ultimately – to our Internal and External customers
• Ensure all AS9100QMS processes are fully documented, properly executed, and routinely audited with objective evidence of compliance
• Assure the requirements of our AS9100 and other quality management systems are maintained, including quality reporting, corrective/preventative actions, Internal Auditing System and customer compliant tracking.
• Lead timely and effective root cause analysis and corrective action activities.
• Drive use of standardized lean and quality tools, share best practices, and benchmark other world class companies to elevate operational excellence.
• Plan, assign, and direct work activities; provide promotion and compensation recommendations; coach, train, and develop employees; and address personnel matters to maintain strong performance standards
• Analyze data, identify improvement opportunities, and implement kaizen activities or corrective actions to address risks and drive performance enhancements
• Execute quality strategies that support new product development, ensuring readiness for full-rate production
• Collaborate with the Configuration Management, Supplier Quality, FRB and QMS teams to support product and process conformance
• Oversee FMEA supporting both transition to production and maintenance updates
• Effectively use ERP and MES systems to support manufacturing and build activities
• Ensure that existing programs continue to exceed customer expectations
• Communicate issue resolution to senior management, DCMA and customers
• Maintain process and product quality scorecards to drive continuous improvement initiatives
• Lead the team in developing proactive measures to ensure product and process quality
• Support and participate in internal audit program
• Lead contract and contract document reviews to ensure requirements are clearly understood and fully met
• Monitor regulatory changes and prepare appropriate organizational responses
• Manage program and overhead costs for Quality Engineering team

Benefits

• Flexible Work Schedules: Enjoy compressed work week schedule that varies by allowing for additional days off such as 9/80 and 4/10s, leading to additional Fridays off work!
• Paid Time Off: Enjoy over 6 weeks of total paid time off (PTO) that consist of 120 hours of vacation, 56 hours of illness/personal time and 80 hours of holiday.
• Tuition Reimbursement: We believe in investing in the progress and growth of our employee’s. Receive up to $10,000 for relevant graduate degrees per calendar year.
• Dress for Your Day : No day is the same, so we don’t think you should dress like it. Dress smart for an important meeting, wear jeans for a casual day at the office or on the shop floor.
• Comprehensive Benefits Package: Choose plans that fit your lifestyle- 3 medical plans, prescription drug coverage, dental, vision, additional life insurance coverage. Company paid benefits include basic life insurance, short- and long-term disability and employee assistance program. Comprehensive wellness incentive plan and annual fitness reimbursement program.
• Future Savings: Receive a company contribution to your 401k up to 9% of your salary!
• Employee Discounts: We provide a one-stop-shop for access to exclusive offers and deep discounts from over 30,000 merchants and millions of products such as Bose, Apple, FitBit, HP, At&T, Verizon, T-Mobile, travel discounts and more!
• Many More Benefits: Textron Systems offers additional benefits such as service awards, cell phone retail discounts, travel and gym membership discounts, emergency travel assistance, home and auto discounts, adoption assistance and more!
• Are you a Military Veteran? Textron's products and services are trusted everyday by those who protect our country. We are dedicated to hiring these Veterans and aim to translate their skills to make an impact on our Company.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior