Quality Manager

Printpack • Bloomington, IN

5d • Onsite

About The Position

Printpack is seeking a Quality Manager for its Bloomington location. The Quality Manager serves on the Plant Leadership Team and owns the facility’s quality function, including lab operations, customer relationships, ISO management systems, and continuous improvement. This leadership role helps protect customers, support associates, and improve operational performance.

Requirements

• Quality assurance experience in a manufacturing environment.
• Demonstrated experience administering an ISO 9001 system.
• Experience with food safety systems such as ISO 22000, SQF, or equivalent.
• Working knowledge of statistical quality control and lean manufacturing principles.
• Ability to stand, walk, and navigate manufacturing areas.
• Ability to lift up to 50 lbs occasionally.
• Ability to wear required personal protective equipment in designated areas, including hearing protection, safety glasses, and steel-toe shoes.

Nice To Haves

• Experience with control charts, capability studies, measurement system analysis, and data-driven decision-making.
• Experience with customer complaint investigations, scorecard management, supplier claims, and relationship building.
• Experience using structured problem-solving and lean tools to reduce variability and improve performance.
• Experience managing QC lab operations, calibration programs, and test procedure accuracy.
• Experience training teams in defect recognition, quality tools, and statistical methods.
• Ability to manage multiple competing priorities in a fast-paced environment.

Responsibilities

• Lead and continuously improve ISO 9001 and ISO 22000 Quality Management Systems.
• Oversee QC lab operations, calibration programs, and test method development.
• Drive customer complaint resolution, root cause analysis, and corrective and preventive actions.
• Manage supplier quality issues and incoming material performance.
• Champion continuous improvement and lean manufacturing initiatives across the plant.
• Support new product commercialization by establishing quality standards from development through launch.
• Lead, coach, and develop the quality team.
• Serve as the plant’s primary quality contact for customers, auditors, and suppliers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed