Quality Manager
About The Position
The Quality Manager develops, implements, and maintains the Quality Management System (QMS) at an electrical transformer manufacturing facility. The role ensures products meet internal specifications, customer requirements, and applicable industry standards. It drives continuous improvement, leads quality personnel, and works cross-functionally to support product integrity, regulatory compliance, and operational excellence. The position oversees quality systems, audits, documentation, inspection and transformer testing, quality data analysis, root cause analysis, corrective and preventive actions, customer complaints and warranty claims, and supplier quality. The Quality Manager leads and develops quality staff, provides employee training, promotes quality ownership, and champions Lean Manufacturing, Six Sigma, and other improvement initiatives. The role also ensures safety, environmental, regulatory, and certification compliance in partnership with EHS. This is an on-site position in Trotwood, Ohio. Occasional travel to customer or supplier sites and/or abroad may be required. A drug screen and background check will be conducted if selected.
Requirements
- At least 7 years of quality experience in a manufacturing environment.
- At least 3 years in a leadership role.
- Strong understanding of transformer testing; electrical, insulation, and mechanical testing experience is preferred.
- Strong knowledge of ISO 9001 and quality management systems.
- Proficiency in root cause analysis tools.
- Experience with ERP systems; SAP is preferred.
- Strong analytical and data interpretation skills.
- Excellent communication and leadership abilities.
- Ability to influence cross-functional teams.
- Occasional travel to customer or supplier sites and/or abroad may be required.
Nice To Haves
- Bachelor’s degree in engineering, Quality Management, or a related field.
- Six Sigma Green Belt or Black Belt.
- Experience in electrical equipment, power distribution, heavy manufacturing, or transformer manufacturing.
Responsibilities
- Develop, implement, and maintain a QMS aligned with ISO standards and customer requirements.
- Lead internal and external audits and ensure corrective actions are implemented effectively.
- Maintain quality documentation, procedures, work instructions, and records.
- Ensure compliance with applicable industry standards.
- Oversee incoming, in-process, and final inspection activities.
- Ensure transformer testing processes meet performance and safety standards.
- Analyze quality data and KPIs to identify trends and implement improvements.
- Lead root cause analysis and corrective/preventive action processes.
- Review and approve engineering changes from a quality standpoint.
- Manage customer complaints and warranty claims, ensuring timely resolution.
- Serve as the primary quality contact for customers during audits or issue resolution.
- Oversee supplier qualification, audits, and supplier performance metrics.
- Collaborate with procurement and engineering to improve supplier quality.
- Lead, coach, and develop Quality Engineers, Technicians, and Inspectors.
- Promote quality ownership across the organization and accountability for adherence to procedures and standards.
- Conduct quality training for employees across departments.
- Champion Lean Manufacturing, Six Sigma, and other continuous improvement initiatives.
- Lead process capability studies and quality improvement projects.
- Identify opportunities to reduce defects, rework, scrap, and warranty costs.
- Support cross-functional problem-solving teams.
- Ensure products meet safety, environmental, and regulatory requirements.
- Maintain compliance with customer and industry certifications.
- Partner with EHS to align quality and safety initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
