Quality Manager

The Whiting-Turner Contracting Company•Richmond, VA

3d•$74,000 - $230,000

About The Position

The Quality Manager supports and oversees project teams implementing the Whiting-Turner Quality Management Plan (QMP) across commercial construction projects. The role works with project managers, superintendents, engineers, and other project stakeholders to integrate quality management with project planning, procurement, and construction activities, and to establish effective quality practices on behalf of clients. Travel is required.

Requirements

5 to 20+ years of experience in the construction industry.
Proficiency in construction means and methods, work sequencing, and field operations.
Understanding of quality processes and protocols, including developing project-specific written quality plans and integrating quality-related technology.
Ability to clarify process expectations, set goals and performance metrics, investigate root causes, foster team collaboration, and manage time effectively.
Teaching, training, coaching, and facilitation skills, with an adaptable and flexible approach.
Ability to build relationships, establish clarity and focus, and demonstrate self-motivation, dedication, and commitment to personal and organizational development.
Proficiency in risk analysis and mitigation, written and oral communication, strategic development, and process refinement.
Proficiency in Microsoft Office 365 and ability to use or learn project-team software.
Ability to travel as required.

Nice To Haves

Bachelor of Science in an engineering discipline, Engineering Technology, Construction Management, or Construction Technology.
QMS/RMS experience.
Knowledge of or ability to become proficient in Touchplan, Procore, Autodesk, Bluebeam, or similar project-team software.

Responsibilities

Assist project teams in developing and executing project-specific QMPs.
Support project teams in executing work in strict compliance with contract documents.
Review contract documents and other project documents for constructability and accuracy.
Analyze construction documents and submittals to identify critical quality elements in support of QMP development.
Collaborate with project teams to define responsibilities for scheduling inspections, managing the inspection process, and participating in or leading inspection walks.
Participate in and lead quality-related project meetings, including pre-installation, preconstruction, kick-off, mock-up review, first-work inspection, subcontractor sync, specification review, and owner progress meetings.
Lead by example in quality planning and inspection of work in place; support management, documentation, and tracking of conformances and non-conformances.
Work with architects, engineers, owner representatives, and project teams to ensure understanding of and compliance with quality requirements and expectations.
Review project teams’ effectiveness in implementing and executing QMPs, communicate project quality health to project teams and regional leadership, and recommend improvements.