Quality Manager

Acuren Inspection, Inc.•West Boylston, MA

About The Position

Acuren is hiring a Quality Manager to support operations in West Boylston, Massachusetts, or New Castle, Delaware. Reporting to the Division Manager, the Quality Manager works across the organization to improve the quality culture and collaborates with other Quality Managers to develop plans, procedures, and training. The role maintains and evolves the Quality Management System (QMS), supports its alignment with client requirements, and helps ensure compliance across division locations. The position includes maintaining a rolling 12-month schedule of milestones, audits, calibration expiration dates, and test material samples; delivering employee quality training; preparing for and leading client and third-party facility audits; addressing technical and quality issues with clients; maintaining quality records; and organizing and participating in internal audits. The incumbent also supports equipment calibration, technician certification, QA audits, procedure development and updates, OEM approvals, and QA compliance in Acuren’s online databases. Periodic travel of approximately 15% is required.

Requirements

At least five years of experience with accredited quality systems such as Nadcap or ISO 17025.
Experience with aerospace and defense OEM approval processes, such as GE Aerospace, Boeing, or Airbus.
Proficiency with basic software, including Microsoft Office, Word, PowerPoint, Excel, and Adobe Acrobat.
Excellent technical and non-technical verbal and written communication skills.
Ability to schedule and host onsite auditors with professional courtesy.
Self-starter who is enthusiastic, energized, and a team player.
Ability to travel periodically (15%).

Nice To Haves

Knowledge of mechanical testing, including metallography, tensile testing, or hardness testing.
Exposure to materials engineering.

Responsibilities

Evolve the Quality Management System to ensure ongoing alignment with client requirements.
Monitor QMS compliance at each location within the division.
Maintain and publish a rolling 12-month schedule of milestones, audits, calibration expiration dates, and test material samples.
Conduct periodic employee quality training.
Prepare for and lead client and third-party facility audits.
Interface with clients on technical and quality issues.
Maintain quality records.
Organize and participate in internal audits.
Maintain equipment calibration schedules, certify technicians, write and update procedures, manage OEM approvals, and maintain QA compliance in designated online databases.