Quality Manager

Stanley Black & Decker, Inc.•Chesterfield Township, MI

61d•$95,600 - $153,900•Onsite

About The Position

The Quality Manager is responsible for overseeing and implementing quality control procedures across the three facilities located in Chesterfield and Troy, Michigan, ensuring that all products and services consistently meet established standards by monitoring production processes, conducting inspections, analyzing data, and identifying areas for improvement to maintain high quality output and customer satisfaction; they typically develop and enforce quality standards, train staff on quality procedures, and report on quality metrics to leadership.

Requirements

Bachelor’s Degree in Engineering (Mechanical, Industrial, Electrical, Manufacturing, Quality/Reliability).
Minimum of 5 years of quality management experience within an automotive manufacturing environment.
Certified Six Sigma Black Belt from an automotive or related company, ASQ CSSBB is also considered.
Extensive hands on experience with APQP, PPAP, Problem Solving using 8D Methodology (RCA using Fishbone, 3 Leg 5 Whys, Is/ Is NOT), Process Mapping, PFMEA, Reverse PFMEA, MSA, Control Plan, SPC, Process Capability
Has experience with Statistical tools and software (Minitab, Reliasoft, etc)
Must be willing to submit to a background investigation, including verification of your past employment, criminal history, and educational background.
Previous experience working with ISO/TS/IATF 16949 standards
Ability to multi-task
Communication/listening skills
Critical thinking
Analytical skills

Responsibilities

Establish and maintain the quality management system per IATF 16949, AS9100, & ISO 9001
Ensure that processes needed for the Quality Management System (QMS) are established, implemented, and maintained.
Responsible for conducting management review meetings.
Ensure the promotion and awareness of our QMS throughout the organization.
Plan and direct activities associated with the development, implementation, and maintenance of quality standards, processes, and work instructions.
Ensure customer’s needs (PPAPs, 8D’s, etc.) are met and addressed in a timely manner.
Maintain a document control system to approve, review and update all changes to critical documents within the scope of the QMS.
Work with management to establish quality objectives for the QMS. Establish metrics which provide objective evidence on the organization’s performance. Compile data and report results.
Manage and report Quality KPI dashboard for the plant on a regular basis.
Lead Executive level Gemba walks on a regular basis to ensure Manufacturing quality operating system is functioning properly with regular huddles, tiered Gemba walks and updated performance boards with Continuous improvement on KPIs.
Review and address the results of internal and external audits.
Must be able to perform, lead, coach and train manufacturing personnel with FMEA, Control Plan, SPC, Process Capability, MSA and problem solving.
Work with manufacturing and other functional groups for investigations to troubleshoot customer problems/complaints, plant issues, and rejected lots/parts. Determine root cause and corrective actions and develop project plans to drive change.