Quality Manager
About The Position
The Quality Manager communicates the Quality Mind-set, policies, procedures, specifications, and government and industry standards to ensure products and manufacturing processes align with applicable requirements. The role monitors and reports on internal processes, examines products to assess quality, engages with customers, and gathers product feedback. The position supports safe, organized, legally compliant work environments; ensures customer and internal requirements are included in manufacturing documentation; oversees product inspections and trains team members; and supports product launches and development projects to identify improvement opportunities and deviations from quality standards. It also compiles customer feedback and satisfaction reports, considers opportunities to reduce the carbon footprint, supports community activities and events, and helps team members develop their careers.
Requirements
- Direct experience in a similar role and industry.
- Experience with quality systems, including ISO 9001.
- Strong team leadership and supervisory experience.
- Experience with root cause analysis and problem-solving tools.
- Knowledge of manufacturing processes and quality inspections.
- Strong analytical and reporting skills.
Responsibilities
- Communicate quality policies, procedures, specifications, and government and industry standards.
- Monitor and report on internal processes and examine products to determine their quality.
- Engage with customers and gather product feedback.
- Ensure work environments are safe, organized, and meet legal obligations.
- Review customer product specifications, procedures, and warranty contracts and ensure compliance with their requirements.
- Ensure manufacturing documentation includes customer and internal requirements to support first-time quality products.
- Oversee product inspections and provide guidance and training to team members.
- Support new product launches and advanced development projects, identifying improvement opportunities and deviations from current quality standards.
- Compile customer feedback and prepare reports communicating customer satisfaction.
- Consider opportunities to reduce the carbon footprint and support community activities and events.
- Ensure training and support the career growth of team members.
Benefits
- Collaborative work environment with exciting assignments.
- Ongoing personal and career development opportunities.
- Attractive salary and extensive personal benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
