Quality Manager

MARLIN STEEL WIRE PRODUCTS•Baltimore, MD

3d•$80,000 - $100,000•Onsite

About The Position

Marlin Steel is seeking an experienced, hands-on Quality Manager to oversee and continuously improve quality practices at its Baltimore manufacturing facility. The role leads and maintains the facility’s Quality Management System (QMS), ensures compliance with ISO 9001 and ISO 13485, and drives continuous improvement. The Quality Manager works closely with leadership, engineering, and operations to strengthen quality systems, improve manufacturing processes, and maintain standards across the facility and supplier network. This person is the facility’s primary point of contact for audits, corrective actions, and customer quality concerns. The position is based at the Baltimore manufacturing facility and works closely with production, engineering, and customer service teams. The work environment includes warehouse and manufacturing settings, with exposure to high temperatures, sparks, metal dust, industrial fumes, and varying noise levels. Appropriate PPE is always required. Occasional travel may be required for supplier visits, training, or customer audits. Duties and responsibilities are not all-inclusive or restrictive. Management may modify or reassign duties, work assignments, and positions as needed to meet changing business, operational, staffing, or production needs. Employees may be asked to perform duties outside their primary job description or transition to other assignments, provided they are appropriately trained and qualified.

Requirements

At least 5 years of experience in a quality leadership role within a manufacturing environment.
Strong working knowledge of ISO 9001 and ISO 13485 standards and audit requirements.
Demonstrated experience managing audits, corrective action systems, and quality improvement initiatives.
Experience leading and developing onsite quality personnel.
Ability to improve processes and drive quality performance within a manufacturing operation.
Proficiency with measurement tools such as calipers, micrometers, and tape measures.
Strong understanding of engineering drawings and technical specifications.
Excellent problem-solving, leadership, and communication skills.
Proficiency in Microsoft Office Suite, including Excel and Word, and QMS or ERP systems.
Ability to work in warehouse and manufacturing environments with exposure to high temperatures, sparks, metal dust, industrial fumes, and varying noise levels, using required PPE.

Nice To Haves

Experience in wire forming, metal fabrication, or a similar manufacturing environment.

Responsibilities

Oversee quality operations at the Baltimore facility and ensure compliance with company, customer, and regulatory requirements.
Lead and continuously improve the facility’s Quality Management System in compliance with ISO 9001 and ISO 13485.
Serve as the primary point of contact for internal, customer, and certification audits at the facility.
Lead facility corrective action processes, including root cause analysis using tools such as 5 Whys, 8D, and Fishbone.
Partner with executive leadership on strategic quality initiatives and continuous improvement through management reviews.
Lead and develop the onsite quality team to ensure effective inspection, testing, and quality control processes.
Monitor and communicate facility quality performance metrics, trends, and improvement plans.
Develop, maintain, and improve facility inspection processes, sampling plans, and quality procedures.
Oversee supplier quality performance, including vendor qualification, incoming inspections, and corrective actions.
Serve as the escalation point for quality concerns and work cross-functionally to resolve customer and production issues.
Collaborate with engineering and production teams to determine disposition of nonconforming products and appropriate corrective actions.
Champion a quality culture focused on accountability, consistency, and continuous improvement.
Build relationships with facility leadership and departmental managers.
Participate in leadership meetings and contribute to operational and strategic planning.
Travel occasionally for supplier visits, training, or customer audits as required.