Quality Manager

Megger Group • Dallas, TX

1d

About The Position

The Quality Manager oversees quality inspection and quality assurance functions within the plants, ensuring product inspections and quality-control procedures follow the Megger Quality Manual and meet customer and end-user standards. The role maintains ISO 9001 certification, facilitates required audits, and handles ISO 9001 documentation for new product development. It also develops and improves manufacturing procedures to increase operational efficiency, reduce process variability, and standardize manufacturing operations.

The Quality Manager leads plant-level quality activities and ISO audits, manages customer complaints and nonconformances, analyzes quality data, and works with plant management on quality, staffing, and cost-reduction improvements. The position also manages Safety, OSHA, and EPA requirements, including safety education and training and OSHA reporting. The role may require travel up to 20%.

Requirements

• Bachelor’s degree; Industrial or Mechanical Engineering preferred.
• Five years of quality management experience in a manufacturing environment.
• Five years of ISO 9001 experience.
• Experience in quality assurance for production manufacturing.
• Ability to communicate with and train plant associates to achieve required quality standards.
• Thoroughness and attention to detail.
• Ability to recruit, supervise, and train direct reports and maintain a motivational environment within the Quality Department.
• Ability to communicate with employees at all levels of the organization.
• Ability to work independently.
• Strong Microsoft Office skills, including Excel, Word, and PowerPoint, and experience with statistical software such as Minitab or similar.
• Ability to travel up to 20%.

Nice To Haves

• Experience with electrical testing equipment.
• Experience with SAP Quality Management.
• Proven successful use of Lean Manufacturing and Six Sigma principles.
• Green Belt or Black Belt Lean-Six Sigma certification.

Responsibilities

• Ensure plant-level execution of the guidelines, procedures, specifications, and reports in the Quality Manual, revising or improving them as needed.
• Monitor and manage the customer complaint database.
• Maintain and communicate quality standards to plant employees, and train associates as needed.
• Promote quality improvements throughout manufacturing processes.
• Conduct scheduled quality meetings and follow up on agreed actions and improvements.
• Maintain access to quality reference materials, including component standards, design folders, customer specifications, AQL sampling, and defect guides.
• Statistically analyze product failures to identify quality improvement opportunities.
• Maintain the new start-up approval process and ensure prompt resolution of nonconformances to specifications.
• Manage component quality issues at the plant and report defects exceeding allowable specifications.
• Control nonconforming materials and inspection and rework/repair labor, and report quality issue details to corporate.
• Monitor daily incoming, in-process, and final-product audit data in SAP or on other forms as required by quality procedures.
• Follow record-retention guidelines and follow up with auditors to correct data-entry errors.
• Assist customer and third-party auditors conducting plant audits of finished goods before shipment.
• Take short-notice assignments related to quality or other projects.
• Identify trends in quality data and take action to improve product and process controls.
• Present technical quality data by conference call or email as needed.
• Comply with company and safety guidelines.
• Lead ISO audits and act as liaison with outside auditors.
• Work with Plant Management Staff to develop solutions for staffing compatibility, quality, and cost-reduction initiatives using detailed analysis, lean manufacturing, and Six Sigma efforts.
• Conduct Gemba observations to identify and remove process waste while considering operator safety, material handling, and machine uptime.
• Apply engineering principles to mechanize and automate processes for productivity improvements.
• Manage Safety, OSHA, and EPA requirements, including ISO-9000 audits and corrective actions, safety education and training, and OSHA reporting.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager