Quality Manager 3090010626FAP

Meyer Tool•Lake Park, FL

27d

About The Position

Reporting to the General Manager, the Quality Manager leads and guides the quality assurance teams they manage. The role develops, communicates, implements, and continually improves quality projects, policies, and compliance programs, and champions a culture of quality across the organization. The Quality Manager researches, analyzes, and audits processes and procedures; manages development and training for product-specific workflows; identifies waste and low-value activities; and recommends and implements solutions using formal Lean Six Sigma methodologies. The position also serves as a leader and mentor to the team. The Quality Manager works with internal and external customers on manufacturing and quality issues, oversees customer and vendor quality matters, supports the Quality Management System (QMS), and drives product-specific quality analytics and continuous improvement. The role supports compliance with AS9100 and other quality standards and serves as an expert interface for customer audits. This is a safety-sensitive manufacturing position. Minimal travel is required, and applicants must meet the ITAR definition of a U.S. Person.

Requirements

Meet one of the following education and experience combinations: a bachelor’s degree in Engineering, Industrial/Organizational Psychology, or a related field and 5 or more years of quality experience in a manufacturing environment; or 15 or more years in a quality-related role combined with a high school diploma or GED.
Have 3 years of progressive continuous-improvement experience.
Read and interpret blueprints and understand Geometric Dimensioning and Tolerancing (GD&T).
Be organized and committed to meeting deadlines.
Demonstrate aptitude for supervising employees.
Have knowledge of aerospace quality standards, including AS9100, ISO, and NADCAP.
Have working knowledge of QMS.
Have a firm understanding of lean manufacturing and process-improvement techniques, with experience applying them.
Work without direct supervision.
Be able to multitask, prioritize, and manage multiple projects.
Be able to work in a fast-paced team environment with a strong commitment to accountability.
Have intermediate to advanced proficiency in MS Office and Minitab.
Be able to use standard gauges, including micrometers, height gauges, and calipers.
Have excellent speaking, listening, and written communication skills in English.
Be able to travel domestically and internationally as necessary without restriction and, upon request before travel, provide documentation required by the destination country.
Meet the ITAR definition of a U.S. Person.
Successfully complete pre-employment drug testing.

Nice To Haves

Six Sigma Black Belt or similar training.
Prior experience with self-release (DSQR, SARA, DQCR, etc.).

Responsibilities

Coach and develop direct and, as appropriate, indirect reports through ongoing performance feedback, annual reviews, and training and development opportunities.
Manage performance issues consistently and in a timely manner.
Identify and drive continuous improvement of quality procedures and compliance projects for product-specific finished goods.
Communicate with customers about quality matters as needed and coach the team to do the same.
Review purchase order requirements using internal systems and manage their flow down.
Understand customer specifications and blueprint requirements and ensure their incorporation into operating instructions.
Lead or engage in Advanced Product Quality Planning (APQP) using specified methods, including FAI, FMEA, PFD, MSA, process capability, control plans, Run @ Rate, and 8D.
Work with internal and external customers to identify and resolve manufacturing and quality issues involving methods, processes, tooling, equipment, and process design.
Analyze processes and identify improvement opportunities using root-cause analysis and change-implementation methods such as FMEA, DMAIC, and PDCA.
Manage core-team training using a skills-matrix system, support continuous improvement of core competencies, and ensure learning resources are available.
Help leverage findings across the company.
Assist in developing procedures and work instructions from a quality perspective.
Manage customer approvals for sampling programs.
Drive product-specific quality analytics and report progress and operational-metric performance to guide improvement projects and initiatives.
Support the overall QMS through the internal audit system, ensuring conformance to AS9100 and other quality standards.
Serve as the interface and content expert for customer audits with applicable entities and internal departments.
Review audits and findings, including reviewing and approving customer corrective action requests.
Manage vendor quality, including issuing corrective actions when vendors do not meet quality expectations or flow-down requirements.
Perform other duties and projects as assigned and required.