Quality Manager

Merck•Jaffrey, NH

11d

About The Position

Work Your Magic with us! Start your next chapter and join MilliporeSigma. Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. Your Role: The Quality Manager plans and maintains activities to ensure product reliability and conformance to cGMP, as well as Customer/Regulatory specifications. The Quality Manager works as a collaborative team member and leader to establish department goals and objectives to drive business results and a continuous improvement culture. This quality group supports the overall operations team, a €750million franchise, made up over 500 manufacturing personnel producing approx. 4000 SKU’s.

Requirements

Bachelor Degree in a STEM discipline
3+ years’ experience leading a quality organization in a manufacturing setting with proven track record of successful performance
3+ years' experience developing organizational vision and supporting goals and objectives with proven track record of driving successful change initiatives that have resulted in favorable business outcomes
3+ years' experience working with customers and internal/external stakeholders from different geographies

Nice To Haves

Black Belt or Green Belt
Advanced degree (MS, MBA, or PhD)
CQE, CQA, CMQ/OE, CQPA
Experience with ISO & FDA regulations (such as 21 CFR 820, 210 & 211)
Proven strong leadership skills w/ ability to motivate, inspire, and build a high performing team.
Demonstrated ability to drive “followership”.
Ability to manage in a complex, matrixed, and fast paced environment.
Able to triage workload effectively to drive departmental focus.

Responsibilities

Lead, manage and develop qualified staff to ensure effective execution of tasks, cGMP compliance, and to attain operational and development goals.
Drive improvement in customer experience – complaint reduction, supply reliability, field actions, audit performance, etc.
Ensure that products meet quality standards.
Provide sound quality input to validation planning and execution, including R&D product transfers.
Provide support to Engineering and Operations groups in troubleshooting and development of process technology and continuous improvement programs.
Utilize sound statistical based facts to bring value to the customer.
Drive product and process improvements through thorough investigations and effective root cause analysis.
Drive risk mitigation and effective process controls.
Develop and implement standardized metrics that guide actions and promote continuous improvement (e.g. FPQ, CAPA, etc).
Implement and maintain tracking and trending to identify potential out of trend conditions and proactively mitigate.
5% domestic and international travel.