Quality Manager

Axalta•High Point, NC

28d•Onsite

About The Position

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colourful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles. We are currently looking for a Quality Manager to join us at our facility in High Point, NC. The Quality Manager leads the site Quality Control (QC) function, maintains the Quality Management System (QMS), and executes continuous quality improvement projects. As a core member of the Site Leadership Team, this individual leverages a strong manufacturing background to act as the primary backup for the Production Manager when needed.

Requirements

Bachelor’s degree in chemistry, Chemical Engineering, or a related science/engineering discipline.
6+ years in manufacturing, featuring at least 3 years in a production supervisory or management position.
2+ years managing quality or QC teams, preferably in coatings, paints, chemicals, or related batch process manufacturing.
Active Green Belt or Black Belt certification.
Working knowledge of ISO 9001 systems, formal audits, CAPA execution, and statistical process control (SPC).
Hands-on experience navigating SAP QM or comparable ERP/LIMS platforms.

Responsibilities

Directs daily QC lab operations, ensuring final products strictly meet organizational, customer, and regulatory standards.
Tracks and improves batch throughput metrics to eliminate laboratory testing bottlenecks while maintaining high evaluation accuracy.
Maintains and updates all department-level ISO 9001 documentation, including SOPs, test methods, specifications, and work instructions.
Supports internal, customer, and registrar audits; owns the timely closure of CAPA, non-conformance reports (NCRs), and deviations.
Oversees the calibration, maintenance, and reliability of all laboratory testing equipment.
Compiles and delivers monthly performance metrics, tracking Right-First Time (RFT), Hits-per-batch (HPB), Complaints, CAPA aging, and the cost of poor quality.
Leads technical investigations for quality deviations and customer complaints using structured methodologies (8D, 5-Why, Ishikawa, FMEA).
Executes Lean Six Sigma / DMAIC projects to maximize RFT rates and minimize plant rework, holds, and scrap.
Partners with Finance to quantify continuous improvement project benefits and track savings.
Leads quality planning and validation for new product introductions (NPI), raw material substitutions, and process transfers.
Partners with the Technology team to resolve formulation, specification, and test method constraints.
Steps in as Production Manager during absences to lead daily manufacturing meetings, manage staffing, and enforce schedule attainment.
Makes critical release, hold, and rework decisions while fully balancing production schedules with quality risk.
Works alongside the production team daily to integrate preventative quality controls directly into manufacturing processes rather than relying solely on post-production inspection.
Coaches and develops the Quality Supervisor, ensuring QC Technicians are thoroughly trained, qualified, and productive.
Manages laboratory priorities, shift coverage schedules, headcount allocation, and the annual Quality department budget.
Fosters a safety-first culture, ensuring absolute compliance with all Environmental, Health, and Safety (EHS) guidelines in the lab and plant.