Quality Manager

Avient • Berea, OH

44d • Onsite

About The Position

The Quality Manager is responsible for managing the overall plant quality system and product testing. This on-site position may involve the supervision of Quality Technicians. The role ensures that manufacturing processes are in control, all product meets customer requirements, and process changes follow specified procedures. The Quality Manager also oversees product testing, grading, and handles customer complaints and technical inquiries, coordinating investigations and corrective actions. Additionally, this role involves assessing training needs and providing training to employees.

Requirements

• Bachelor’s Degree or equivalent experience
• 5+ years' experience in Manufacturing/ Leadership
• 5+ years Problem Solving Techniques
• Quality System Management with ISO experience
• Demonstrated success with critical communications – internal and external customers to gain alignment and progress toward goals.
• Demonstrated ability to collaborate across functions to resolve critical issues

Nice To Haves

• GMP/FDA preferred
• Lean Six Sigma Continuous Improvement experience preferred
• Software skills; Microsoft Office Suite, Outlook, SAP

Responsibilities

• Oversees that manufacturing-related processes are in control and that all product produced at the facility meets the requirements of the end-use customer.
• Ensures that process conditions are monitored and controlled for product consistency and according to the specified conditions.
• Ensures that products and process changes are made only according to the sequence of activities specified in the MSA/CSA process.
• Oversees the testing in accordance with Avient Lab Performance Policy and that all product grading is accomplished in a timely and accurate manner.
• Represents the plant and Avient in all aspects of professional dealings with customers, the technology community and the commercial group.
• Resolves and communicates on customer complaints, and handles technical and quality questions from internal and external sources.
• Coordinates investigation and corrective action on all plant-related customer complaints.
• Assesses training needs and provides training to lab/production employees.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager