Quality Manager

Kimberly-Clark • Maumelle, AR

30d • Hybrid

About The Position

This position is the site Quality Manager at a K-C facility that manufactures a regulated cosmetics product, Huggies baby wipes. The role provides technical leadership, consultation, coordination, and direction for facility quality control systems to ensure the manufacturing of formulated Wipes products meet required quality specifications and all applicable corporate and regulatory standards. The scope of responsibility and influence includes Quality Assurance, Quality Control, Quality Management, Validation Management, and Sanitary Manufacturing requirements. This individual shall provide leadership for significant upgrades of the mill’s quality systems, infrastructure, and procedures. The Quality Manager shall drive change to mindsets, behaviors, and capabilities to build an empowered Quality Culture throughout the mill, at all levels of the organization. He/she shall challenge the current methods in order to drive innovation and excellence within the Quality space. This leader must demonstrate ability to mitigate risks and ensure that finished product quality meets FDA regulatory and corporate guidelines. The Quality Manager is also responsible for providing direction and alignment for and building the capability and knowledge of the Quality department (18 – 22 team members), with 4-8 of those being direct reports. The Quality team includes team leaders, technicians, Microbiologists, hygienists, and validation engineers. The Quality Manager must be able to work autonomously with minimal direction, while ensuring alignment and collaboration with the Staff quality teams to define and implement new strategies, per business unit objectives. The supported infrastructure and systems include water purification systems, formulation batching/blending, eight (8)+ wet converting lines, three (3)+ raw material lines, air handling systems, and a microbiological laboratory. The incumbent reports to the Sr. Quality Manager – KCNA Baby & Child Care (BCC) and is a core member of the site Leadership Team.

Requirements

• Bachelor's degree in a science, engineering, or related discipline
• 10+ years broad experience in a Quality, Regulatory Affairs, or regulated product Manufacturing background.
• Knowledge of quality system requirements for Consumer, Cosmetic, and OTC Drug/Pharm or Medical Device products.
• Working knowledge of GMP’s, CAPA, and Validation.
• Strong experience in Sanitary Manufacturing Controls, Microbiological Procedures and Water System testing.
• Experience successfully leading and directing teams, large projects, and influencing multi-functional organizations.

Nice To Haves

• Industry-recognized Quality Manager and/or Auditor certifications
• LEAN 6-Sigma certification – Green Belt or higher
• Diverse background in various Quality Roles

Responsibilities

• Demonstrate safety as a value by performing all job functions safely, while also complying with corporate policies and departmental procedures, in an effort to reduce risk and eliminate loss.
• Manages self and team in accordance with the expected K-C Leadership Behaviors.
• Effectively achieve results that meet business and individual objectives.
• Drive change and inspire a team to reach new levels with regards to the Quality Culture and Program.
• Establish and maintain good customer rapport, while driving solutions to meet business needs.
• Develop and maintain a strong spirit of partnership.
• Conduct all communications and transactions with the utmost integrity.
• Communicate fully with superiors, teammates, and others who have a need to know.
• Execute continuous improvement activities for established processes and initiates development of new processes.
• Acts as the Quality Management Representative for the Maumelle Facility.
• Ensures the facility maintains adequate systems, personnel, and infrastructure for Quality Assurance (including Microbiological Lab), Quality Engineering, and Supplier Quality Management, to support compliance and meeting organizational quality objectives.
• Ensures activities are in compliance with both ISO 9001-aligned company quality assurance standards and applicable government regulations, such as regulated product Cosmetic Good Manufacturing Practice (GMP) requirements.
• Leads significant Quality Improvement activity to mitigate emerging social media and consumer safety risks – including improvement to Quality Systems as well as facility infrastructure.
• Initiates and executes continuous improvement activities for established processes and supports development and implementation of new quality processes.
• Ensures that established manufacturing inspection, sampling and statistical process control procedures are followed as applicable.
• Ensures there is a robust Internal Audit system for production and quality systems, with timely resolution of identified problems.
• Ensures microbiological and environmental controls are established, maintained, and consistently followed in accordance with K-C standards, while identifying and implementing continuous improvement opportunities.
• Leads the Non-Conformance process to ensure quality-related issues are thoroughly evaluated, investigated, and resolved using established problem-solving methodologies.
• Ensures there is a robust Corrective and Preventative Action (CAPA) system, with connection to sources of input, and timely resolution of identified problems.
• Leads routine Management Reviews of the Quality System
• Provides Quality system expertise, guidance, and training to key customers and stakeholders.
• Demonstrates, maintains, and builds both personal and team capability in Quality Management Systems (QMS), Good Manufacturing Practices (GMPs), and applicable regulations to support objectives.
• Provide coaching and development of team members in a high performing team environment
• Builds and maintains strong relationships across key Kimberly-Clark functional areas as well as across Kimberly-Clark mills to foster sharing of information, swiping of best practices, and increasing mill expertise to deliver overall KC QMSR and Regulatory compliance.

Benefits

• medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions.
• Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
• Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
• Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
• Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.
• Eligibility for a target bonus
• 401(k) and Profit Sharing plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager