Quality Manager
About The Position
Legend Brands is seeking a Quality Manager to lead and mentor a team of quality professionals. This role involves gamifying quality, rewarding team members for improvements, and driving process improvement to surpass good and achieve excellence. The Quality Manager will integrate quality standards throughout the product lifecycle, develop and maintain KPIs, ensure regulatory compliance, conduct inspections and audits, investigate customer complaints, and analyze quality data to identify trends and areas for improvement. This position requires effective communication, collaboration with cross-functional teams, and a commitment to enhancing product and process quality.
Requirements
- Bachelor’s degree in Quality Management, Engineering or related field required
- 10 years of progressive Quality department role experience
- 5 years of Quality Management experience
- 5 years of leadership experience
- Yellow belt in Six Sigma training
- 5 years of SolidWorks experience or experience with comparable engineering software
- Practical working knowledge of quality management systems
- Practical working knowledge of FMEA process
- Skill in creating action plans to address identified issues
- Ability to communicate effectively with cross functional teams
- Demonstrating self-confidence in making decisions
- Coaching, leading, and mentoring others
- Strong problem solving, planning and organizational skills
- Coping with pressures and setbacks – adaptable and able to respond to change
Nice To Haves
- PMI Certification preferred
Responsibilities
- Lead and mentor a team of quality professionals
- Effectively communicate in a team-based environment
- Conduct training sessions for employees on quality standards, best practices, and continuous improvement methodologies
- Work with cross-functional teams such as production, engineering, and procurement to integrate quality standards throughout the product lifecycle
- Develop and maintain KPI’s to determine failure trends and corrective actions as needed
- Maintain documentation and oversee audits
- Ensure regulatory compliance of equipment and processes
- Conduct inspections, testing, and audits to identify defects and implement corrective and preventive actions
- Investigate customer complaints, implement corrective actions, and ensure customer satisfaction
- Analyze quality data to identify trends and areas for improvement
- Implement solutions to enhance product and process quality
- Performs other related duties as assigned
Benefits
- Comprehensive medical, dental, vision, life insurance, disability coverage
- 10 paid holidays
- Paid time off
- Employer matching 401(k)
- Company-sponsored pension
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What This Job Offers
Job Type
Full-time
Career Level
Manager
