Quality Manager
YK Solutions•Fitchburg, MA
•Onsite
About The Position
The Quality Manager will lead quality operations for a Fitchburg, Massachusetts manufacturing company specializing in custom-engineered human-machine interface products, including membrane switches, rubber keypads, and electromechanical assemblies. The role oversees the Quality Management System and leads the Quality and Inspection Team, while ensuring compliance with ISO 9001, AS9100, customer requirements, and applicable regulations. The position is on-site and permanent.
Requirements
- Associate's or bachelor's degree in Engineering or a related field.
- 3–5+ years of manufacturing quality experience, with direct people management experience.
- Experience leading internal and external ISO audits and ensuring ISO 9001 and/or AS9100 compliance.
- Knowledge of PFMEA, PPAP, corrective actions, and continuous improvement.
- Ability to interpret engineering drawings and technical specifications.
- Flexibility to work occasional off-shift hours as needed.
Responsibilities
- Oversee and maintain the Quality Management System, ensuring compliance with ISO 9001, AS9100, customer requirements, and applicable regulations.
- Lead, mentor, and manage the Quality and Inspection Team to meet quality objectives and operational goals.
- Develop and implement Process Control Plans, PFMEAs, and quality improvement initiatives.
- Manage internal and supplier corrective actions (CARs/SCARs), nonconformances, root cause investigations, and failure analysis.
- Oversee incoming inspections and first article inspections, and prepare PPAP documentation.
- Manage equipment calibration programs and maintain accurate inspection and quality records.
- Review engineering drawings, specifications, and documentation for new products and orders.
- Collaborate with engineering, manufacturing, customers, and suppliers to resolve quality issues and improve processes.
- Analyze quality data, identify trends, and implement corrective and preventive measures.
- Drive continuous improvement using Lean Manufacturing, Six Sigma, and other quality methodologies.
- Coordinate quality-related engineering projects and ensure customer requirements and deadlines are met.
Benefits
- Medical, dental, and vision insurance
- Company-paid life and AD&D insurance
- Short-term and long-term disability insurance
- 401(k) retirement plan with company contribution
- Paid vacation, sick time, and holidays
- Flexible spending accounts (FSA)
- Employee Assistance Program (EAP)
- Voluntary supplemental insurance options
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
