Quality Manager

J.E. Dunn Construction Group Inc P•Tempe, AZ

About The Position

The Quality Manager manages and coordinates quality support for a group and plans, implements, and supervises construction quality assurance programs in compliance with contract documents and company policy. The role supports JE Dunn’s strategy, vision, and values and serves its Advanced Facilities Group, which works on Industrial & Manufacturing, Data Center, and Semiconductor projects. The position oversees project-specific quality planning and coordination, quality reporting, field observations, constructability reviews, training, and quality-related communications. It may also serve as an onsite quality representative, review and certify submittals, investigate warranty issues, and mentor team members. The role makes decisions on non-routine matters, recommends actions to a supervisor, and refers exceptions to the supervisor. The stated career path is Senior Quality Manager.

Requirements

At least 8 years of construction quality-related experience.
0–2 years of mentoring or team leadership experience.
Ability to perform work accurately, completely, and in a timely manner.
Intermediate verbal and written communication skills.
Intermediate proficiency in Microsoft Office.
Intermediate ability to conduct effective presentations.
Advanced ability to read drawings, specifications, building codes, and technical product and material data.
Advanced knowledge of material and field testing for quality assurance processes.
Knowledge of quality assurance procedures for a variety of construction conditions.
Ability to identify non-compliant conditions and investigate corrective measures.
Intermediate knowledge of construction trades and scopes of work.
Ability to provide performance management feedback and complete evaluations.
Ability to build relationships and collaborate internally and externally.
Valid and unrestricted driver’s license.
Must be able to lift up to 25 pounds.
Must be willing to work non-traditional hours to meet business needs.
Bachelor’s degree in architecture, construction management, or a related field is preferred; equivalent relevant experience may be considered in lieu of the stated education requirements.

Nice To Haves

Bachelor’s degree in architecture, construction management, or a related field.

Responsibilities

Create project-specific Quality Plans, assign accountability for tasks, and ensure plans are regularly updated.
Create project-specific Water Intrusion Plans, assign accountability for tasks, and ensure plans are regularly updated.
Ensure the Project Quality Status Report is completed before the Monthly Project Review Meeting and that major quality issues are listed and current.
Manage and coordinate quality support for a group, including processes and people.
Communicate quality philosophies, company standards, and values to business partners, foremen, superintendents, and project managers.
Interpret company, owner, and government requirements and recommendations relating to quality construction methods and processes for field and office staff.
Coordinate and oversee project-specific quality plans.
Perform QA constructability reviews for assigned regional or national projects.
Plan and conduct quality-related training programs and classes for internal employees and external business partners.
Use internal quality assurance systems and tools to prepare reports describing compliant and non-compliant conditions for field superintendents, project managers, and subcontractors.
Conduct warranty-related investigations in support of operations and recommend corrective action.
Ensure field observations and reports are documented in company systems and tools and monitor their resolution.
Review and certify submittals for accuracy when required.
Participate in staff, team, and quality committee meetings; report quality trends or issues and create communication plans to mitigate them.
Serve as the onsite quality representative for one or more projects as needed.
Partner with project teams to complete subcontractor quality performance evaluations at project completion.
Build relationships with owners, business partners, manufacturers’ representatives, third-party consultants, and internal clients.
Communicate and provide updates routinely to supported project leads.
Provide mentorship and guidance to team members.
Participate in national initiatives, including updates to the Quality Assurance Manual, Quality Broadcasts, and Quality University.