Quality Manager

BlueScope•Middletown, OH

12d

About The Position

BlueScope Coated Products is a major U.S. coil coating company serving construction and consumer product markets with painted metal coils and toll processing services. The Quality Manager communicates a clear, cohesive message to site manufacturing personnel with a focus on customer satisfaction and process improvement. The role develops, implements, maintains, and audits site-specific operating requirements for the corporate Quality Management System to ensure processes and products comply with applicable codes, accreditations, certifications, and customer requirements. The Manager leads problem-solving and continuous-improvement activities and develops strong relationships with company brands, customers, auditors, vendors, facility employees, and management to respond to their needs and address issues. The role leads the Quality Department in support of plant goals, analyzes manufacturing quality data, audits manufacturing areas, facilitates cross-functional improvement initiatives, and maintains customer feedback, training, and quality-record systems. Regular safety audits are also part of the position.

Requirements

Bachelor’s degree in Business or an Engineering-related field of study.
10 or more years working as a Quality Engineer in a manufacturing industry.
5 or more years of experience leading teams in a manufacturing industry.
Demonstrated leadership, collaboration, customer-value, strategic-readiness, and continuous-improvement capabilities.

Nice To Haves

Bachelor’s degree in Chemical or Metallurgical Engineering or a related field of study.
10 or more years of Quality Engineering experience on a Coil Paint Line.
10 or more years working with AIAG Core Tools or a comparable toolset from aviation or FDA-regulated industries.
Oracle system experience.
7 or more years of experience leading teams in a manufacturing industry.

Responsibilities

Lead the Quality Department in supporting achievement of plant goals and objectives established by BCP Senior Leadership.
Collect, analyze, and interpret manufacturing data related to operator and process quality performance, and facilitate improvements using leading and lagging indicators at site and company levels.
Audit manufacturing areas for adherence to company procedures and standards and applicable industry codes and standards, including ISO 9001 and ISO 14001; track audit results and required corrective actions.
Facilitate improvement initiatives and build capacity in systems and processes requiring engagement and consensus across functional departments.
Perform root cause analysis of issues and implement successful corrective actions.
Support and maintain process-focused training programs, especially those related to BCP’s Quality Management System.
Maintain a system for tracking customer communication, concerns, and corrective actions (voice of the customer).
Review and maintain quality records as required by applicable procedures and standards.
Perform regular safety audits.
Perform other duties as assigned.