Quality Manager

Prince Industries LLC•Pepperell, MA

13d•$110,000 - $130,000

About The Position

The Quality Manager is the hands-on leader of the Prince Industries site Quality Team and reports to the Corporate Director of Quality. The role is primarily responsible for site quality performance and supports the General Manager, customers, and production operations. The manager leads and holds the quality team accountable, makes timely decisions, and ensures the quality management system complies with ISO 9001:2015 and AS9100 requirements. The position manages site-wide quality policies, procedures, processes, programs, and practices to meet applicable standards, regulations, and customer requirements. It also oversees document control, quality audits, and continuous improvement. The Quality Manager protects the customer, maintains an effective and compliant quality management system, and improves site quality performance through disciplined leadership, data-based decisions, and cross-functional collaboration. The role requires working with customers, auditors, suppliers, and internal teams, including design, production, and purchasing. The position requires a four-year bachelor’s degree in Mechanical Engineering or a related field, 5–10 years of experience in a quality function, and at least three years managing a quality organization. Experience in precision metal machining and implementing or maintaining an AS9100, NADCAP, or equivalent quality system is required, as is experience leading a staff of six or more. Compensation is $110,000–$130,000, with the final rate determined by experience and a successful interview process. Due to ITAR regulations, applicants must be U.S. persons, defined as U.S. citizens, lawful permanent residents, or U.S. nationals.

Requirements

Four-year BS degree in Mechanical Engineering or a related field, with relevant experience.
5–10 years of experience in a quality function or role.
At least 3 years of experience managing a quality organization.
Experience in a manufacturing organization, specifically precision metal machining.
Experience implementing or maintaining an AS9100, NADCAP, or equivalent quality system.
Experience in a related manufacturing work environment.
Experience leading a staff of 6 or more.
Excellent verbal and written communication skills.
Solid knowledge of GD&T.
Gauge calibration experience.
CMM programming and operating experience.
Working knowledge of machine shop metrology.
Excellent ability to read drawings and blueprints.
Experience in all required quality engineering phases.
Experience leading teams in PPAP, APQP, and FMEA.
Knowledge of Epicor.
Knowledge and understanding of AS9100 and NADCAP requirements.
Ability to stand, walk, and use hands for extended periods.
Ability to communicate clearly and accurately in noisy environments.
Ability to read, write, and speak English.
Must be a U.S. person under ITAR regulations: a U.S. citizen, lawful permanent resident (Green Card holder), or U.S. national.

Nice To Haves

6 Sigma Green Belt or Black Belt certification.
ASQ certification, such as SQE or SQA.

Responsibilities

Dedicate effort and action to Prince Industries Core Values and ensure safety procedures are followed.
Promote quality achievement and performance improvement across the organization.
Serve as a key contact for customer auditors and ensure corrective actions are executed and customer specifications remain in compliance.
Provide regular internal and external reports on quality performance, trends, risks, corrective actions, and improvement priorities.
Represent the customer’s quality concerns and product-performance feedback internally, translating them into effective actions.
Build strong relationships with key customers and ensure timely resolution of complaints and quality issues.
Maintain awareness of business context and company profitability.
Ensure compliance with national and international standards.
Bring together staff from different disciplines to formulate and agree on comprehensive quality procedures.
Supervise technical staff conducting inspections, creating documents, performing quality engineering, designing metrological processes, and calibrating equipment.
Ensure procedures are understood, followed, and evaluated.
Write technical and management-system reports as required.
Maintain and support the internal audit program, including planning, auditor coordination, timely completion, findings reports, and verification of corrective-action effectiveness.
Identify relevant quality-related training needs.
Work with purchasing to establish supplier quality performance criteria and monitor and report supplier performance.
Assess supplier product specifications and quality plans.
Liaise with managers and staff, particularly in design, production, and purchasing, to clarify and integrate the quality system.
Use business system tools and analytics to ensure adequate resources for growth and capacity requirements.