Quality Manager

ALKEGEN•Fulton, NY

7d•$117,000 - $135,000

About The Position

The Quality Manager manages the plant quality system to ensure continuous production of products that meet established standards, customer specifications, and product goals. The position is responsible for quality assurance internal audits in adherence with regulatory standards, as well as maintaining the laboratory in accordance with applicable requirements. The Quality Manager supervises inspection and testing activities, addresses customer and supplier quality issues, and leads quality control, training, and continuous improvement activities.

Requirements

Bachelor’s degree in Engineering, a related technical field, or equivalent.
Seven or more years of quality experience.
Six Sigma Black Belt with hands-on, site-wide application.
Internal Audit qualifications for IATF 16949 and ISO 9001:2015 auditing.
Strong written and verbal communication skills.
Strong time management and prioritization skills.
Analytical and problem-solving skills.
Computer literacy, including knowledge of Excel.
Ability to interact with vendors and internal customers.
Metrics-driven approach.

Nice To Haves

Manufacturing experience.
Metrology knowledge.
BPCS experience.

Responsibilities

Ensure a high level of internal and external customer service.
Investigate and correct customer quality issues and complaints.
Serve as a liaison for customer issues under the 24-5-30 program.
Manage the Quality Management System (QMS) in accordance with IATF 16949, ISO 9000:2015, and ISO 17025 requirements.
Ensure the laboratory is maintained in accordance with ISO 17025 requirements.
Supervise workers engaged in inspection and testing to ensure high productivity and technical integrity.
Develop and analyze statistical data and product specifications to determine standards and establish quality and reliability expectations for finished products.
Provide technical and statistical expertise to teams.
Formulate, document, and maintain quality control standards and ongoing quality objectives.
Coordinate quality objectives with production procedures and other quality managers to maximize product reliability and minimize costs.
Create, document, and implement inspection criteria and procedures.
Communicate the quality control philosophy to key company personnel.
Provide and oversee product inspection throughout the production cycle.
Apply total quality management tools and approaches to analytical and reporting processes.
Work with vendors to ensure the quality of purchased parts.
Perform internal audits and address nonconformities.
Create and direct environmental test functions and applications.
Participate actively on internal continuous improvement teams.
Design, develop, and implement quality control training programs.
Perform other duties or special projects as required or assigned.