Quality Manager - GM

Aramark • Warren, MI

11d • Onsite

About The Position

The Quality Manager is responsible for overseeing the facility management departments and applying technical expertise to evaluate Aramark's operating program standards. This role involves measuring performance, recommending solutions to enhance operations, and driving adherence to Aramark program standards and Standard Operating Procedures (SOPs) for Operations and Maintenance. The Quality Manager will also conduct research on the facilities industry to help Aramark remain competitive and innovative, and establish and maintain effective working relationships with other departments to ensure a unified approach to facility management.

Requirements

• Requires 5-7 years of maintenance management experience
• Knowledgeable of all regulatory compliance requirements
• Strong leadership abilities
• Requires profit and loss (P&L) experience
• Working knowledge and appropriate preventive maintenance of building systems (i.e., boilers, chillers, generators, heating, ventilation and air conditioning (HVAC/R)
• Excellent verbal and written communication skills
• Strong analytical skills
• Demonstrated time management skills, resulting in the ability to manage multiple client relationships and prioritize time and resources accordingly
• Microsoft office programs
• Creative and flexible in demeanor and style to adapt to new situations in a constantly evolving, dynamic environment

Nice To Haves

• Bachelor’s degree or equivalent experience in mechanical or electrical engineering preferred

Responsibilities

• Plans, administers and directs all unit activities related to facility maintenance and engineering services, including ARAMARK and client financial accountability, and compliance with the standards established by ARAMARK, regulatory agencies and client.
• Delivers strong operational performance by executing against Aramark and client standards and programs, continually monitoring operations and completing assessments and necessary action plans to provide an optimal, proactive, safely operating facility maintenance program which drives client satisfaction.
• Oversight of all site utility systems to include electrical, heating ventilation and air conditioning (HVAC), plumbing, water treatment, energy management, fire safety, life safety and grounds.
• Vendor management.
• Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting rounding. Identifies Aramark service expansion opportunities.
• Provides overall direction and manages performance for all Facility and Maintenance Supervisors and front-line employees, ensuring employee development, engagement and compliance with human resource-related policies and standards, including conducting applicable rounding.
• Develops operational component forecasts and can explain variances.
• Ensures consistent application and regular use of all ISIS Pro modules to properly manage the operation.
• Ensures compliance with all contract obligations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree