Quality Manager

Charter Next Generation•Green Bay, WI

21d•Onsite

About The Position

The Quality Manager oversees quality and janitorial personnel at a manufacturing plant and supports inspection, testing, and continuous control of materials, facilities, and products. The role reviews testing data and ensures testing meets ASTM, internal, and customer requirements. It manages customer complaints and investigations, including corrective and preventive actions, and maintains knowledge of applicable government and industry quality codes and standards. The Quality Manager supports quality training with key personnel and plant management, maintains and troubleshoots testing equipment calibrations, communicates strategy and results to the team, and manages third-party system audits, customer audits, and internal audits. The position is onsite on the day shift in Green Bay, OH, and must comply with BRCGS standards, safety standards, and standard operating procedures. The company describes itself as employee-owned and emphasizes team engagement, development, work-life integration, career growth, and sustainable packaging solutions.

Requirements

Bachelor’s degree in Engineering, Business Management, or a related field; equivalent education or work experience is also accepted.
Minimum of 5 years of work experience in a Quality role.
Minimum of 3 years leading people.
Demonstrated ability to organize work, set priorities, and make sound decisions.
Strong leadership and management capabilities, with effective team communication.
Working knowledge of industry standards, Statistical Process Control (SPC), Total Quality Management (TQM), Lean manufacturing, and other continuous process improvement initiatives.
Strong computer and mathematical skills.
Strong work and personal ethics.
Strong interpersonal skills.
Excellent oral communication and technical writing skills.

Nice To Haves

Specialization in Engineering or Quality management is preferred.

Responsibilities

Create a positive work atmosphere focused on team engagement and development.
Manage and direct Quality and janitorial personnel for the manufacturing plant.
Assist team members with inspection and testing to ensure continuous control over materials, facilities, and products.
Review testing data and oversee testing according to ASTM, internal, and customer requirements.
Manage customer complaints, investigations, and corrective and preventive actions.
Maintain working knowledge of government and industry quality codes and standards.
Support quality training programs for key personnel in conjunction with plant management.
Maintain calibrations and troubleshoot testing equipment.
Communicate strategy and results to the team.
Manage third-party system audits, customer audits, and internal audits.
Comply with BRCGS standards, safety standards, and standard operating procedures.