QUALITY MANAGER

Cellofoam North America Inc.•Gainesville, GA

18d•Onsite

About The Position

The Manufacturing Quality Manager oversees and ensures the quality of products and processes in a manufacturing environment. The role develops, implements, and maintains quality management systems that comply with industry standards, regulatory requirements, and customer expectations. The manager directs quality programs across the division, including UL quality assurance and an ISO 9000 compliance program, and supports plant teams in maintaining effective quality systems, documentation, and procedures. The position also contributes to continuous improvement, customer satisfaction, and divisional and corporate profitability.

Requirements

Minimum of 2 years of job-related experience preferred.
Proficiency with MS-Excel, MS-PowerPoint, MS-Word, MS-Outlook, Windows 10, and Great Plains.
Ability to travel domestically as the position may require.
Flexibility to work nights, weekends, and holidays as required.
Ability to work overtime as needed.
May occasionally lift up to 30 lbs.

Responsibilities

Demonstrate a strong commitment to safety standards, procedures, and practices.
Manage UL Quality Assurance and create an ISO 9000 compliance program within the divisions.
Select, develop, and motivate site, plant, and production managers, and support employee-level quality assurance development.
Manage the company's quality process within the divisions.
Perform quality and system audits to verify conformity with corporate and customer requirements and ensure necessary records and documentation are maintained.
Communicate divisional quality programs to manufacturing and sales management and communicate quality standards and procedures to employees.
Promote continuous improvement and help ensure the quality program contributes to divisional and corporate profitability goals.
Communicate with production workers, plant managers, and site managers about quality issues, densities and part weights, shipping and receiving concerns, complaints, and other matters affecting quality specifications.
Train new employees in quality procedures and respond to quality problems, complaints, or concerns.
Direct divisional efforts to establish, implement, and maintain UL registration and ISO 9000 compliance according to corporate guidelines and procedures.
Assist the Vice President of Engineering and Manufacturing with implementing, documenting, monitoring, and reporting each plant's quality status.
Review plant data for trends and recommend changes.
Implement methods to inspect, test, and evaluate products and production equipment.
Create, review, and revise quality procedures, instructions, and paperwork to improve the efficiency of quality and manufacturing processes.
Develop, plan, schedule, and conduct internal audits; prepare reports and distributions to verify the effectiveness of each plant's quality system and staff.
Conduct internal auditor training and supplier audits as required.
Provide resources and support so local manufacturing team members can develop, monitor, and document quality procedures that support customer satisfaction.
Ensure local manufacturing team members and management have correct procedures and operating instructions that follow corporate guidelines.
Schedule divisional quality and corrective action report (CAR) web meetings.
Maintain master calibration information and ensure test equipment is calibrated at required intervals.
Ensure compliance with federal, state, and local safety laws, regulations, codes, and rules.
Meet deadlines for delivery of specific quality requirements.
Maintain working knowledge of, and comply with, corporate business conduct standards and federal antitrust laws.
Adhere to the company's focus areas: safety, financial improvement, customer satisfaction, and people pillars.
Keep managers informed of potential issues and concerns.
Perform other duties as assigned.