Quality Manager

Yaskawa Motoman•Miamisburg, OH

11d

About The Position

The Quality Manager coordinates the Quality Assurance department and Methods Engineering activities to provide Yaskawa Motoman with high-quality products delivered on time and at competitive prices. The role is responsible for corporate Quality Assurance and Methods Engineering programs and provides strategic and tactical direction for Quality Assurance, Methods Engineering, iNET operations, and corporate quality processes in support of company objectives. The position leads the corporate Quality Management System, including ISO registration activities, management reviews, internal audits, and system responses; serves as Management Representative and Lead Auditor for registered company locations; and authors and improves corporate quality policies and procedures. It also directs Methods Engineering, continuous improvement, supplier quality, departmental resources, and employee development. The manager supervises personnel, manages approved budgets, and collaborates across internal departments and with suppliers to advance quality, delivery, productivity, cost, and customer satisfaction.

Requirements

Bachelor's degree and eight years of related experience and/or training, or an equivalent combination of education and experience.
At least four years of managerial experience in a comparable quality assurance and/or purchasing department.
Excellent interpersonal, coaching, leadership, teamwork, planning, organizational, and time-management skills.
Ability to introduce new technologies and processes effectively.
Ability to prioritize and resolve multiple issues simultaneously.
Detail-oriented with negotiation skills.
Excellent computer skills and ability to apply system enhancements to Quality and Purchasing objectives.
Knowledge of engineering design and manufacturing techniques.
Ability to read, analyze, and interpret scientific and technical journals, financial reports, and legal documents; respond to inquiries or complaints; write speeches and articles; and present information to top management and public groups.
Ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions in mathematical or diagram form, and handle abstract and concrete variables.
Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Nice To Haves

Engineering degree or technical experience.
Certification as a Quality Manager (CQM), Quality Auditor (CQA), Quality Engineer (CQE), or Six Sigma Black Belt (CSSBB) is highly desirable; certification may be waived if strong Quality Assurance and Lean/Kaizen knowledge, techniques, and skills are demonstrated.

Responsibilities

Ensure the highest practicable safety and housekeeping standards are maintained by Quality and Methods Engineering personnel.
Lead and maintain the corporate Quality Management System, including ISO registration activities, Management Quality System Reviews, internal audits, and required system responses.
Serve as Management Representative and Lead Auditor for registered company locations.
Author, maintain, and continuously improve the corporate Quality Policy Manual and departmental quality policies and procedures.
Coordinate quality assurance requirements with YEC, Japan, and direct departmental activities needed to maintain the Quality System.
Provide strategic and tactical direction for Quality Assurance, Methods Engineering, iNET operations, and corporate quality processes in support of company objectives.
Direct Methods Engineering planning, implementation, monitoring, reporting, labor standards, assembly build times, and manufacturing control documents such as work instructions and workmanship standards.
Develop and improve quality assurance approaches that increase efficiency and productivity across Strategic Business Units.
Plan, schedule, and direct departmental personnel, capital equipment, and floor-space resources within company and departmental guidelines.
Lead the corporate continuous improvement program, using data analysis, structured problem-solving, Lean/Kaizen methodologies, employee development, and change management to improve business performance and eliminate non-value-added activities.
Direct supplier quality performance by establishing supplier strategies, selection criteria, performance measures, and improvement plans.
Partner with suppliers to improve component quality, on-time delivery, and competitive pricing.
Coordinate with Sales, Order Entry, Customer Service, Manufacturing, Suppliers, Engineering, and Logistics to achieve quality, delivery, productivity, and customer satisfaction goals.
Provide closed-loop feedback to internal and external stakeholders to improve the quality and cost-effectiveness of sales orders, purchase requisitions, shipping records, and related documentation.
Recruit, interview, hire, onboard, assign, coach, evaluate, and develop qualified personnel.
Establish performance objectives, conduct progress reviews, coach employees, and apply progressive discipline when necessary.
Oversee employee training and professional development, including designing, developing, deploying, and maintaining training programs, qualification standards, and instructional content.
Promote teamwork, employee satisfaction, a positive working environment, and quality ownership throughout the department.
Prepare annual capital and operating budgets for executive approval and manage departmental resources within approved budgets.
Review relevant technical publications and participate in training to remain current with industry developments.