Quality Manager

Ichor•Tualatin, WA

About The Position

Ichor Systems is hiring an experienced Quality Manager to lead the Quality function and provide leadership to the QA/QC team. The role helps build a strong quality culture, strengthen quality standards and systems, and drive continuous improvement across manufacturing operations. The Quality Manager works directly with customers, manages quality deliverables, maintains positive KPI scorecards, and provides quality oversight to cross-functional teams so requirements are understood, achieved consistently, and improved continuously. This is a hands-on leadership role requiring effective communication with stakeholders at all levels, ownership of quality performance, people development, and a commitment to making quality everyone's responsibility.

Requirements

Bachelor's degree in Electrical, Mechanical, or Industrial Engineering, or a related discipline.
At least 8 years of Quality and/or Engineering experience in a manufacturing and industrial environment.
At least 5 years of experience in a people management role.
Experience interfacing with large-cap customers, managing customer audits, and resolving complex quality-related issues.

Responsibilities

Lead customer quality engagement, including customer audits, responses to quality concerns, and timely resolution of customer issues through corrective action and continuous improvement.
Lead, coach, and develop the Quality team, providing direction and support to build a high-performing, accountable organization.
Promote quality ownership, discipline, continuous improvement, and proactive problem-solving across the organization.
Collaborate with the Continuous Improvement Organization to establish and maintain improved quality standards, procedures, controls, and the Quality Management System (QMS).
Develop and implement quality control systems, inspection methods, and processes to meet customer, regulatory, and company requirements.
Oversee inspection, testing, and evaluation activities throughout manufacturing.
Own customer change management and qualification activities related to site operations expansion and development.
Approve product acceptance testing, quality plans, and other technical quality matters.
Review and approve quality and project documentation for compliance with customer, regulatory, and company requirements.
Lead internal audits of products, processes, and procedures, and ensure effective corrective and preventive actions are implemented.
Drive root cause analysis and corrective actions using methodologies such as 8D, FMEA, and SPC.
Analyze quality data and trends to identify risks, recurring issues, and improvement opportunities, and develop effective improvement actions.
Partner with Engineering, Manufacturing, and other functions to prevent quality issues, improve processes, and strengthen operational performance.
Ensure production and quality issues are addressed promptly and systematically, with appropriate escalation when required.
Build strong relationships with internal and external stakeholders through clear, confident communication.
Select, develop, and evaluate Quality personnel to ensure the team has the capability, ownership, and resources to support business and customer needs.