Quality Manager

Reynolds Consumer Products LLC•Carrollton, TX
•$85,600 - $120,900•Onsite

About The Position

Reynolds Consumer Products is hiring a Quality Manager at its manufacturing facility in Carrollton, Texas. The role provides plant-level leadership for quality assurance and quality performance. The manager develops and maintains quality plans, standards, controls, and programs that support product quality, customer requirements, regulatory compliance, and continuous improvement. The position works with Production, Development, Purchasing, customers, suppliers, and the Management Team to maintain product supply, support new product introductions, address quality issues, and improve quality performance. It leads the Quality Assurance function, guides technical staff, develops team capabilities, and uses performance data to identify opportunities and drive sustainable improvements. The Quality Manager promotes quality performance throughout the organization; manages quality assurance and quality control goals, policies, procedures, and systems; and maintains quality inspection and product release programs for incoming and in-process materials, components, processes, and finished goods. The role also supports supplier and customer quality, ensures compliance with applicable standards and legislation, maintains quality documentation and controls, and oversees relevant training and reporting. Where applicable, the role follows SQF and GMP practices and programs to ensure safe food packaging products and reports food safety problems to authorized personnel.

Requirements

  • BA/BS degree in Engineering, Statistics, or a related field, or an equivalent combination of education and relevant work experience sufficient to perform the essential functions of the position.
  • At least 4 years of experience in a manufacturing and/or Quality Assurance environment.
  • Experience with quality systems and standards, inspection sampling methods, auditing, and manufacturing processes.
  • Prior team management experience and a proven track record of developing, coaching, and mentoring a diverse staff.
  • Excellent written and verbal communication skills, including presentation skills and the ability to communicate and influence at all levels within the organization.
  • Self-directed, with the ability to work in a fast-paced environment with multiple accountabilities and internal customers.
  • Demonstrated ability to lead, develop, and challenge a diverse group of managers and leaders to achieve or exceed performance expectations.
  • Strong analytical and organizational skills, with strong attention to detail.
  • Passion for continuous improvement.

Nice To Haves

  • Bachelor's degree preferred.
  • Experience with ISO 9000 or other quality systems.

Responsibilities

  • Promote quality achievement and performance improvement throughout the organization.
  • Develop, implement, communicate, and maintain a quality plan that brings the Company's Quality Systems and Policies into compliance with quality system requirements.
  • Organize and manage the quality assurance function in cooperation with customers and the Company's Management Team, as a member of that team.
  • Implement goals, objectives, policies, procedures, and systems pertaining to Quality Assurance and Quality Control.
  • Work with Production and Development teams to maintain product supply and support the introduction of new products.
  • Manage and maintain quality inspection and product release programs for incoming and in-process materials and components, processes, and finished goods.
  • Ensure tests and procedures are understood, carried out, and evaluated, and investigate product modifications when necessary.
  • Assess company and supplier product specifications against customer requirements.
  • Supervise technical staff in carrying out tests and checks.
  • Work with Purchasing staff to establish quality requirements for external suppliers.
  • Liaise with customers' auditors to ensure corrective actions are executed and customer specifications are met.
  • Establish standards of service for customers or clients and prepare explanatory documents such as customer charters.
  • Ensure compliance with national and international standards and legislation.
  • Establish and maintain controls and documentation procedures.
  • Where applicable, comply with SQF and GMP practices and programs to ensure safe food packaging products, and report food safety problems to those authorized to take action.
  • Monitor performance by gathering relevant data and producing statistical reports.
  • Collate and analyze performance data and charts against defined parameters.
  • Identify quality-related training needs and deliver training.
  • Write technical and management systems reports.
  • Develop, coach, and mentor staff and build team capabilities.
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