Quality Manager

Protora•Norfolk, VA

23d

About The Position

Protora is hiring a Quality Manager to lead the company's Quality Management System (QMS), oversee ISO 9001 certification and ongoing compliance across multiple facilities, and ensure products and processes consistently meet customer, contractual, regulatory, and internal requirements. Working across Engineering, Manufacturing, Supply Chain, Programs, and Operations, this role promotes a culture of quality, accountability, continuous improvement, and disciplined execution in a defense technology and precision manufacturing environment. The ideal candidate combines strong quality systems expertise with a practical, hands-on approach to problem-solving and continuous improvement in a complex technical environment. Travel is initially 30–40%, with requirements expected to decrease as the new facility becomes operational.

Requirements

Bachelor’s degree in Engineering, Quality, Manufacturing, or a related field; equivalent relevant experience may be considered.
7+ years of progressive quality experience in manufacturing, aerospace, defense, electronics, or another highly regulated technical environment.
Demonstrated experience implementing and maintaining ISO 9001-certified Quality Management Systems, including internal audits, external certification audits, and ongoing compliance.
Experience with audits, corrective actions, root-cause analysis, and nonconformance management.
Ability to interpret engineering drawings, specifications, and technical requirements.
Strong analytical, documentation, problem-solving, and cross-functional communication skills.

Nice To Haves

Experience in aerospace, defense, radar, electronics, and/or complex electromechanical manufacturing environments.
Experience supporting supplier quality, product acceptance, and production-readiness activities.
Familiarity with configuration-controlled environments and quality standards applicable to aerospace or defense manufacturing.
Experience leading ISO 9001 certification efforts for new manufacturing facilities or additional company sites.
Experience supporting Environmental, Safety & Health (ESH) programs, workplace safety initiatives, or related compliance activities.

Responsibilities

Lead and maintain Protora's QMS to support ISO 9001 certification, ongoing compliance, and continuous improvement across company facilities.
Lead ISO 9001 certification efforts for the new manufacturing facility, including QMS implementation, documentation, audit preparation, and certification readiness.
Maintain ISO 9001 certification at existing facilities, keeping quality processes, procedures, and records current and compliant.
Partner with Engineering and Manufacturing to ensure products meet technical and customer requirements throughout the product lifecycle.
Oversee inspection, nonconformance management, root-cause investigations, and corrective and preventive actions involving product or process quality issues.
Plan and conduct internal ISO 9001 audits and coordinate external certification, surveillance, and recertification audits with third-party certification auditors, including corrective-action follow-up.
Monitor quality performance and develop meaningful metrics and reporting.
Support supplier quality activities, including qualification, performance monitoring, and issue resolution.
Support first-article inspection, product acceptance, and production-readiness activities.
Identify opportunities for process improvement and risk reduction while promoting quality awareness and process discipline across the organization.